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CAS-004 Practice Question: Evaluating a vendor that will process sensitive…

A company is evaluating a vendor that will process sensitive customer data. The vendor's SOC 2 Type II report shows that controls were in place but had several exceptions noted. Which of the following is the BEST course of action?

⚠ Common exam trap

CompTIA often tests the misconception that any exception in a SOC 2 report automatically disqualifies a vendor, when in fact the correct approach is to perform a risk assessment to determine the materiality and acceptability of the exceptions.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Perform a risk assessment on the exceptions

A SOC 2 Type II report with exceptions indicates that controls were tested over a period and found to have gaps. The best course is to perform a risk assessment on the exceptions to evaluate their severity, impact on confidentiality, integrity, or availability of sensitive data, and determine if compensating controls or remediation plans are acceptable. This aligns with the risk management framework required for vendor due diligence under compliance standards like GDPR or PCI DSS.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Perform a risk assessment on the exceptions

    Why this is correct

    Risk assessment determines if exceptions are acceptable.

  • Request a SOC 2 Type I report instead

    Why it's wrong here

    Type I is less comprehensive.

  • Accept the vendor because it has a Type II report

    Why it's wrong here

    Exceptions need to be reviewed.

  • Reject the vendor immediately due to exceptions

    Why it's wrong here

    Should evaluate the risk first.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CAS-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CAS-005 exam.