mediummultiple choiceObjective-mapped

A technician is troubleshooting a desktop computer that periodically loses network connectivity for about one minute at a time. The link light on the NIC remains lit during the outage. The technician has replaced the Ethernet cable and the NIC with known-good parts, but the issue persists. The computer is connected to a managed switch. Which of the following should the technician check NEXT?

Question 1mediummultiple choice
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A technician is troubleshooting a desktop computer that periodically loses network connectivity for about one minute at a time. The link light on the NIC remains lit during the outage. The technician has replaced the Ethernet cable and the NIC with known-good parts, but the issue persists. The computer is connected to a managed switch. Which of the following should the technician check NEXT?

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Distractor review

The device drivers for the network adapter

Updating drivers is a possible step, but since the problem persists after replacing the NIC with a known-good part, drivers are an unlikely cause for the intermittent drops.

B

Best answer

The Power Management settings for the network adapter

Windows can be configured to turn off the NIC to save power, causing periodic disconnects. Disabling this feature in the adapter's properties often resolves the issue.

C

Distractor review

The switch port configuration for VLAN assignment

A VLAN mismatch typically results in complete lack of connectivity, not intermittent loss, so this is an unlikely cause.

D

Distractor review

The network hub for electrical interference

The described scenario uses a switch (not a hub), and electrical interference on wired connections is rare and would not typically produce a repeating pattern of one-minute outages.

Common exam trap

Common exam trap: an active trunk can still block the VLAN you need

A trunk being up does not prove every VLAN is crossing it. Check allowed VLAN lists, native VLAN mismatch, VLAN existence and access-port assignment.

Technical deep dive

How to think about this question

VLAN questions usually combine access-port and trunking clues. The key is to identify whether the issue is local to one switchport, caused by the trunk, or caused by the VLAN not existing where it needs to exist.

KKey Concepts to Remember

  • Access ports place end devices into a single VLAN.
  • Trunk ports carry multiple VLANs between switches.
  • Allowed VLAN lists decide which VLANs can cross a trunk.
  • Native VLAN mismatch can create confusing symptoms.

TExam Day Tips

  • Use show vlan brief to verify access VLANs.
  • Use show interfaces trunk to verify trunk state and allowed VLANs.
  • Do not treat every same-VLAN issue as a routing problem.

Related practice questions

Related 220-1101 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

Question 1

A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?

Question 2

A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)

Question 3

A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?

Question 4

A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?

Question 5

A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?

Question 6

A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?

FAQ

Questions learners often ask

What does this 220-1101 question test?

Access ports place end devices into a single VLAN.

What is the correct answer to this question?

The correct answer is: The Power Management settings for the network adapter — Power management settings for the network adapter can cause Windows to turn off the NIC to save power, resulting in intermittent connectivity. The link light may remain on because the NIC is still powered but in a low-power state. Device drivers (A) are less likely since the issue persists after replacing the NIC. VLAN misconfiguration (C) usually causes no connectivity at all, not intermittent. Electrical interference (D) is less common with wired Ethernet and would likely cause more random issues.

What should I do if I get this 220-1101 question wrong?

Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.

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