Question 1easymultiple choice
Full question →easymultiple choiceObjective-mapped
A user reports that their smartphone is running very slowly and the battery drains significantly faster than usual, even when the screen is off. The technician notices that the phone feels warm to the touch. Which of the following is the MOST likely cause of these symptoms?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
The screen brightness is set too high.
A high screen brightness setting can drain the battery faster, but it would not cause system slowness or warmth when the screen is off. The phone being warm even with the screen off points to background processing, not display activity.
B
Best answer
Too many apps are running in the background.
Background apps can continuously use CPU cycles, causing the processor to work harder, which leads to heat, battery drain, and reduced responsiveness. This is a common issue on smartphones, especially if apps have bugs or are not properly optimized.
C
Distractor review
The operating system needs to be updated.
While an outdated OS can sometimes cause performance issues, it typically does not cause the phone to become warm or drain the battery as dramatically as described. OS updates usually fix bugs but are not the primary suspect when background apps are the likely cause.
D
Distractor review
The battery is failing and needs to be replaced.
A failing battery can cause rapid discharge and may generate heat, but it does not cause the phone to run slowly overall. Slowness is a symptom of CPU overload, not battery degradation. Additionally, a bad battery often leads to unexpected shutdowns or swelling, which are not reported here.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?
Question 2
A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)
Question 3
A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?
Question 4
A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?
Question 5
A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?
Question 6
A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?
FAQ
Questions learners often ask
What does this 220-1101 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Too many apps are running in the background. — A smartphone that is sluggish, experiences rapid battery drain, and feels warm typically indicates that one or more apps are running in the background and consuming CPU resources. This sustained processing generates heat and drains the battery. While a faulty battery could cause heat, it would not typically cause system-wide slowness. Malware could also cause these symptoms, but it is less common and usually presents with other signs like unusual data usage. Screen brightness affects battery life but not system performance or warmth when the screen is off. The most likely and common cause is excessive background processes from apps that are misconfigured or not properly closed.
What should I do if I get this 220-1101 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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