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PoE Injector for Security Camera: Power Over Ethernet Without PoE Switch

A company uses a managed PoE switch to power IP phones. A new IP phone is connected to a wall jack that is patched to the switch. The switch port shows 'not powered' in the management interface, even though PoE is enabled globally and the phone is known to work. Which of the following is the MOST likely cause?

⚠ Common exam trap

Many exam-takers assume a PoE issue is due to a faulty cable or disabled port, but The 220-1101 exam specifically tests the concept of PoE power budget exhaustion, where the switch's total power capacity is the limiting factor, not per-port configuration.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

The PoE power budget for the switch has been exceeded

The most likely cause is that the PoE power budget for the switch has been exceeded. Even though PoE is enabled globally, the switch can only supply a finite amount of total power (e.g., 370W for a Cisco 3750X). If the cumulative power draw of all connected devices surpasses this budget, the switch will deny power to new devices, showing the port as 'not powered' while the phone itself is known to work.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✓

    The PoE power budget for the switch has been exceeded

    Why this is correct

    The PoE power budget for the switch has been exceeded is the correct explanation. A PoE switch has a finite total wattage it can deliver across all ports. When that budget is fully allocated to existing powered devices, any newly connected IP phone will not receive power, even though the port is administratively up and data link may be established. The phone appears 'not powered' because the switch cannot supply power to that port — no individual port failure, just exhausted capacity.

  • ✗

    The patch cable is a crossover cable

    Why it's wrong here

    A crossover cable is not the cause because modern Ethernet interfaces use auto-MDI/X to automatically detect and correct for straight-through/crossover wiring, so link will come up regardless of the patch cable type. More importantly, PoE operates at the physical layer by injecting power onto the data pairs (or spare pairs), and this is unaffected by whether the conductors are crossed between the two ends. Since the switch can still perform PoE detection and power a device even with a crossover cable, this cannot explain a 'not powered' condition.

  • ✗

    The IP phone requires a higher PoE standard than the switch supports

    Why it's wrong here

    If an IP phone requires a higher PoE standard than the switch provides (e.g., 802.3at PoE+ vs. 802.3af PoE), the switch would typically still detect the device via its PoE signature and attempt to classify it into a power class. If the requested power is beyond the port's capability, the switch would either supply the lower class power (which may cause the phone to fail to boot or to behave erratically) or mark the port as 'insufficient power'—but it would not simply show 'not powered.' Thus, this mismatch would produce a different diagnostic indication, not a complete absence of power.

  • ✗

    The port is administratively disabled

    Why it's wrong here

    If a port is administratively disabled (shutdown), the correct status would be 'down' or 'disabled,' reflecting the Layer 2 interface state, not a PoE-specific status. On managed PoE switches, PoE configuration is independent of the port admin state; a port can be shut while still providing PoE power (if configured) or up but with PoE disabled. Therefore, an administrative shutdown would not present as 'not powered' in the PoE status; you would see a link-down condition instead.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 220-1101 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1101 exam.