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220-1101 Practice Question: A technician wants to upgrade a Windows 10…

This 220-1101 practice question tests your understanding of a technician wants to upgrade a windows 10…. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. A key principle to apply: windows 11 requires TPM 2.0 — the most common compatibility blocker. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

A technician wants to upgrade a Windows 10 desktop to Windows 11. The PC has a 64-bit Intel Core i7 processor, 16 GB of RAM, and a 512 GB SSD. The upgrade assistant reports the device is not compatible. Which of the following is the MOST likely reason?

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A technician wants to upgrade a Windows 10 desktop to Windows 11. The PC has a 64-bit Intel Core i7 processor, 16 GB of RAM, and a 512 GB SSD. The upgrade assistant reports the device is not compatible. Which of the following is the MOST likely reason?

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Distractor review

The processor does not meet the minimum clock speed requirement

An Intel Core i7 far exceeds the 1 GHz minimum. Processor speed is not the compatibility issue.

B

Best answer

The system does not have TPM 2.0 enabled

TPM 2.0 is mandatory for Windows 11 and is the most common upgrade blocker. The technician should enable PTT or fTPM in UEFI Security settings.

C

Distractor review

16 GB of RAM exceeds the maximum supported memory

Windows 11 supports up to 128 GB (Home) or 2 TB (Pro). 16 GB far exceeds the 4 GB minimum — memory is not the issue.

D

Distractor review

The 512 GB SSD is too large for the upgrade partition

Windows 11 requires only 64 GB of storage. 512 GB provides ample space. Storage size does not cause compatibility failures.

Common exam trap

Common exam trap: answer the scenario, not the keyword

Windows 11 questions frequently include high-end RAM and storage specs to distract from the real answer: TPM 2.0. 16 GB RAM exceeds the 4 GB minimum; 512 GB SSD exceeds the 64 GB minimum. The CPU (8th-gen Intel+) is also fine. TPM 2.0 is the one requirement that most legacy desktops fail. On Intel systems look for PTT; on AMD systems look for fTPM in UEFI Security settings.

Technical deep dive

How to think about this question

Windows 11 minimum requirements (key differences from Windows 10): - Processor: 1 GHz+ dual-core 64-bit, 8th-gen Intel or Ryzen 2000+ - RAM: 4 GB - Storage: 64 GB - TPM 2.0 (mandatory — most common blocker for legacy desktops) - UEFI with Secure Boot capable - Display: 720p, 9-inch+ TPM can often be enabled in UEFI under Security settings: - Intel: PTT (Platform Trust Technology) - AMD: fTPM (firmware TPM) Both satisfy TPM 2.0 requirements when enabled. Use tpm.msc to verify.

KKey Concepts to Remember

  • Windows 11 requires TPM 2.0 — the most common compatibility blocker
  • Intel PTT and AMD fTPM are firmware implementations of TPM 2.0
  • TPM version can be verified using tpm.msc in Windows
  • Windows 11 also requires UEFI firmware with Secure Boot capability
  • The PC Health Check app is Microsoft's official compatibility tool

TExam Day Tips

  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Windows 11 requires TPM 2.0 — the most common compatibility blocker

Related practice questions

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More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

Question 1

A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?

Question 2

A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)

Question 3

A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?

Question 4

A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?

Question 5

A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?

Question 6

A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?

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FAQ

Questions learners often ask

What does this 220-1101 question test?

Windows 11 requires TPM 2.0 — the most common compatibility blocker

What is the correct answer to this question?

The correct answer is: The system does not have TPM 2.0 enabled — Windows 11 requires TPM 2.0 as a mandatory hardware prerequisite. Many older desktops — even those with capable processors — ship with TPM 1.2 or have TPM disabled in UEFI firmware. The PC Health Check app blocks the upgrade if TPM 2.0 is absent or not enabled. The other listed specs (Core i7, 16 GB RAM, 512 GB SSD) all exceed the minimum requirements. The technician should enter UEFI settings and check whether TPM 2.0 or PTT (Intel Platform Trust Technology) is enabled.

What should I do if I get this 220-1101 question wrong?

Review windows 11 requires TPM 2.0 — the most common compatibility blocker, then practise related 220-1101 questions on the same topic to reinforce the concept.

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