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220-1101 Practice Question: Selective wipe removes only MDM-managed corporate…

This 220-1101 practice question tests your understanding of selective wipe removes only mdm-managed corporate…. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. A key principle to apply: selective wipe removes only MDM-managed corporate data, leaving personal data intact. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

A sales representative reports that their company-enrolled personal smartphone was lost at an airport. The device contains both personal photos and corporate email. The IT department needs to protect corporate data without destroying personal content. Which action should the technician take FIRST?

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A sales representative reports that their company-enrolled personal smartphone was lost at an airport. The device contains both personal photos and corporate email. The IT department needs to protect corporate data without destroying personal content. Which action should the technician take FIRST?

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Distractor review

Disable the employee's Active Directory account to block corporate access

AD account lockout prevents new authentication but cached email data on the device remains accessible offline. MDM selective wipe must also be issued to remove cached corporate data.

B

Distractor review

Perform a full remote wipe on the device immediately

A full remote wipe destroys personal photos and data on a personally-owned device. This is inappropriate as the first action in a BYOD scenario.

C

Distractor review

Contact the mobile carrier to suspend the device's SIM

SIM suspension blocks carrier voice/data but the device can still access Wi-Fi and locally cached corporate email. Corporate data is not removed.

D

Best answer

Issue a selective wipe through the MDM portal to remove corporate data only

Selective wipe removes MDM-managed corporate apps, email profiles, VPN configs, and certificates while leaving personal photos intact. This is the correct first action for BYOD.

Common exam trap

Common exam trap: answer the scenario, not the keyword

CompTIA A+ distinguishes between remote wipe (full factory reset, erases everything) and selective wipe (removes only MDM-managed apps and profiles). In BYOD scenarios, always perform a selective wipe first — it satisfies the corporate security need without destroying the employee's personal data. A full wipe is appropriate for company-owned devices or if the employee consents.

Technical deep dive

How to think about this question

Modern MDM platforms (Microsoft Intune, VMware Workspace ONE, Jamf) create logical separation between work and personal data on enrolled BYOD devices. MDM remote actions available: - Selective wipe: Removes corporate apps, email profiles, VPN configs, and certificates. Personal apps and photos remain. - Full remote wipe: Factory resets the device. All data lost. For company-owned devices only. - Remote lock: Locks device with PIN — use when recovery is possible. - Locate device: GPS tracking to find the device. Corporate email via MDM uses managed containers (e.g., Outlook with Intune App Protection Policy). Selective wipe removes the container and all its cached data.

KKey Concepts to Remember

  • Selective wipe removes only MDM-managed corporate data, leaving personal data intact
  • Full remote wipe is a factory reset — only use on company-owned devices
  • BYOD scenarios require selective wipe to protect employee personal data
  • MDM uses Apple APNs or Android FCM to push remote wipe commands
  • SIM suspension only blocks carrier access — it does not remove corporate data from the device

TExam Day Tips

  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Selective wipe removes only MDM-managed corporate data, leaving personal data intact

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More questions from this exam

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Question 1

A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?

Question 2

A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)

Question 3

A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?

Question 4

A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?

Question 5

A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?

Question 6

A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?

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FAQ

Questions learners often ask

What does this 220-1101 question test?

Selective wipe removes only MDM-managed corporate data, leaving personal data intact

What is the correct answer to this question?

The correct answer is: Issue a selective wipe through the MDM portal to remove corporate data only — Mobile Device Management (MDM) platforms support selective wipe (corporate wipe), which removes only corporate data, apps, and profiles while leaving personal data intact. This is the correct first action for a BYOD device owned by the employee. A full remote wipe erases all data including personal photos, which may have legal implications on a personally-owned device. Selective wipe addresses the business requirement (protecting corporate email) without harming the employee's personal content.

What should I do if I get this 220-1101 question wrong?

Review selective wipe removes only MDM-managed corporate data, leaving personal data intact, then practise related 220-1101 questions on the same topic to reinforce the concept.

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