220-1102 Practice Question: A technician is supporting a shared training-room…

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

Answer analysis

Why the other options are wrong

Understanding why incorrect options are tempting is as important as knowing the correct answer.

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  System Restore

  System Restore is useful for reversing certain Windows changes but is not the best fit for this specific goal.

• ✗

  Local Users and Groups

  Local user management does not directly address the stated issue.

• ✗

  Event Viewer

  Event Viewer is useful for logs, but this scenario requires a different primary tool or control.

Technical deep dive

How to think about this question

The `top` utility is a command-line tool in Linux and Unix-like operating systems that provides a dynamic, real-time view of running processes. It displays a list of processes, ordered by CPU usage by default, along with other critical information such as memory consumption, process ID (PID), user, and uptime. This interactive nature allows a technician to immediately identify which processes are consuming the most CPU resources, making it the ideal tool for the scenario described: interactively identifying CPU-intensive Linux processes on a shared training-room workstation. The 'interactive' aspect is key, as `top` continuously updates its display, allowing the technician to observe changes in resource utilization as they happen, which is crucial for real-time troubleshooting. In contrast, the other options are not suitable for this specific task. 'Local Users and Groups' is a Windows-specific tool for managing user accounts and permissions, completely unrelated to process monitoring on Linux. 'Event Viewer' is also a Windows-specific tool for reviewing system logs, which, while useful for post-mortem analysis, does not provide the real-time, interactive process monitoring required to identify current CPU hogs. 'System Restore' is another Windows-specific feature designed to revert system files and settings to a previous state, which has no bearing on identifying live CPU usage on a Linux system. The question explicitly states 'Linux processes,' immediately ruling out Windows-centric tools.

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