220-1102 Operating Systems Practice Question
A technician is setting up a Windows 10 laptop for a remote worker who will connect to the office using a company VPN. Which Windows feature must be enabled to allow the user to establish this connection?
⚠ Common exam trap
Candidates often confuse Remote Desktop (RDP) with VPN, thinking that remote desktop access requires a VPN, or they mistakenly believe Network Discovery must be on for any network communication, when in fact the VPN client is the specific feature needed to initiate the outbound VPN tunnel.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
VPN client
The VPN client is a built-in Windows feature that allows the laptop to establish a secure connection to the company network over the internet. For a remote worker using a company VPN, the VPN client must be enabled and configured with the correct server address, authentication method, and protocol (e.g., IKEv2, SSTP, or L2TP/IPsec) to create the encrypted tunnel.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Remote Desktop
Why it's wrong here
Remote Desktop (RDP) is a remote-control protocol that transmits the graphical user interface of one machine to another over a network. Enabling Remote Desktop on the laptop only allows an administrator to log in and interact with the desktop session; it does not create a secure tunnel or encrypt the remote worker's internet traffic, so it cannot fulfill the requirement of securely connecting to the corporate network.
- ✗
Network Discovery
Why it's wrong here
Network Discovery is a Windows network profile setting that controls whether the computer can see other devices and be seen by them on the same local network. It is designed for peer-to-peer file and printer sharing, not for establishing an encrypted connection to a remote private network, and it is irrelevant when the remote worker is off-site and needs to reach corporate resources.
- ✓
VPN client
Why this is correct
The VPN client feature in Windows 10 allows the user to define and manage a virtual private network connection that encapsulates and encrypts traffic to a remote VPN server. By configuring the built-in VPN client, the remote worker can establish an encrypted tunnel to the corporate network, thereby gaining secure access to internal resources while on an untrusted network such as a home or public Wi-Fi connection.
- ✗
DirectAccess
Why it's wrong here
DirectAccess is an enterprise remote-access technology that automatically establishes a transparent bidirectional connection to the corporate network whenever the client has internet access, but it requires domain-joined clients, specific Group Policy configuration, and a Windows Server infrastructure with DirectAccess roles. It is not a simple client-side feature that can be enabled on a standalone Windows 10 laptop, and it is generally not used for a single remote worker without that backend infrastructure.
Quick reference
VPN Protocol Comparison
| Protocol | Port | Encryption | Authentication | Use Case |
|---|---|---|---|---|
| IKEv2 / IPsec | UDP 500 / 4500 | AES-256 | Certificates / PSK | Site-to-site & remote access |
| SSL / TLS VPN | TCP 443 | TLS 1.3 | Certificates / MFA | Clientless remote access |
| L2TP / IPsec | UDP 1701 | AES (IPsec) | PSK / Certificates | Legacy remote access |
| WireGuard | UDP 51820 | ChaCha20 | Public keys | Modern high-performance VPN |
| PPTP | TCP 1723 | MPPE (weak) | MS-CHAPv2 | Legacy — avoid in production |
PPTP is considered insecure. IKEv2/IPsec and SSL VPN are the current recommended options.
Go deeper
Related to this question
Learn chapter
Windows User Accounts and Groups
Key term
Authentication
Authentication is the process of verifying that someone or something is who or what it claims to be before granting access to a system or resource.
Key term
Windows
Windows is a family of operating systems developed by Microsoft that manages computer hardware and software, providing a graphical user interface for users to interact with their devices.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 220-1102 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1102 exam.