Question 83 of 1,000
easymultiple choiceObjective-mapped

220-1102 Practice Question: A user needs to run a legacy Windows 7…

This 220-1102 practice question tests your understanding of a user needs to run a legacy windows 7…. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. A key principle to apply: program Compatibility Troubleshooter is a built-in Windows utility.. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

A user needs to run a legacy Windows 7 application on a Windows 10 Pro workstation. The application fails to start and displays a compatibility error. Which built-in Windows 10 tool should the technician use FIRST to resolve this issue?

Question 1easymultiple choice
Full question →

A user needs to run a legacy Windows 7 application on a Windows 10 Pro workstation. The application fails to start and displays a compatibility error. Which built-in Windows 10 tool should the technician use FIRST to resolve this issue?

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Distractor review

Windows Sandbox

Windows Sandbox is used to run untrusted applications in a secure, isolated environment. It does not configure compatibility settings for legacy applications.

B

Best answer

Program Compatibility Troubleshooter

This built-in tool scans the application and applies recommended compatibility settings, such as running in compatibility mode for Windows 7, making it the correct first step.

C

Distractor review

Hyper-V Manager

Hyper-V Manager is a virtualization platform used to create and manage virtual machines. While it could run a legacy OS, it is not the native tool for configuring compatibility settings on the host Windows 10.

D

Distractor review

Windows Subsystem for Linux (WSL)

WSL is designed to run Linux command-line tools and applications directly on Windows. It does not assist with Windows application compatibility issues.

Answer analysis

Why the other options are wrong

Understanding why incorrect options are tempting is as important as knowing the correct answer.

  • Windows Sandbox

    Windows Sandbox is used to run untrusted applications in a secure, isolated environment. It does not configure compatibility settings for legacy applications.

  • Hyper-V Manager

    Hyper-V Manager is a virtualization platform used to create and manage virtual machines. While it could run a legacy OS, it is not the native tool for configuring compatibility settings on the host Windows 10.

  • Windows Subsystem for Linux (WSL)

    WSL is designed to run Linux command-line tools and applications directly on Windows. It does not assist with Windows application compatibility issues.

Common exam trap

Common exam trap: answer the scenario, not the keyword

Candidates might be tempted by Hyper-V Manager, thinking a full VM is necessary, overlooking the simpler, built-in compatibility tools.

Technical deep dive

How to think about this question

The core concept tested here is the appropriate first step for resolving application compatibility issues on a Windows workstation. The Program Compatibility Troubleshooter is specifically designed for this purpose. When invoked, it guides the user through a series of questions about the application's behavior and then attempts to apply common compatibility settings, such as running the program in compatibility mode for an older Windows version (like Windows 7 in this scenario), changing display settings, or running as an administrator. This automated process often resolves minor compatibility issues without requiring manual configuration or more complex solutions. It's a built-in, user-friendly utility that leverages Windows' understanding of common application problems. This makes it the ideal first choice because it directly addresses the 'compatibility error' mentioned in the problem statement using a native, low-impact solution. In contrast, Windows Sandbox provides an isolated, temporary environment for untrusted applications, not a persistent solution for a known legacy app. Hyper-V Manager, while capable of running a full Windows 7 virtual machine, is a much more resource-intensive and complex solution than simply adjusting compatibility settings on the host OS. WSL is entirely irrelevant as it focuses on Linux environments. The troubleshooter attempts to make the application work natively on Windows 10, which is always preferable to virtualization or sandboxing if possible, especially as a first troubleshooting step.

KKey Concepts to Remember

  • Program Compatibility Troubleshooter is a built-in Windows utility.
  • It automatically detects and applies common compatibility settings.
  • It can simulate running an application on older Windows versions.
  • It is the recommended first step for legacy application compatibility issues.

TExam Day Tips

  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Program Compatibility Troubleshooter is a built-in Windows utility.

Related practice questions

Related 220-1102 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

Question 1

A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician completes the update on a file server and verifies the server is functioning normally. According to change management best practices, what documentation should the technician complete?

Question 2

A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A technician discovers that a critical database server's operating system needs a security patch to comply with a new regulatory requirement that takes effect in one week. The patch has a known risk of causing service downtime. The next scheduled CAB meeting is in two weeks. What should the technician do FIRST?

Question 3

A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobile devices is protected. Which of the following is the MOST important technical control to implement?

Question 4

A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication principle is being implemented?

Question 5

A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 10 must be installed on these workstations?

Question 6

A company wants to allow employees to securely access internal resources from home via the internet. Which method provides the highest level of security for remote desktop connections?

Practice this exam

Start a free 220-1102 practice session

Short sessions build daily habit. Longer sessions build exam-day stamina. Try a timed session to simulate real conditions.

FAQ

Questions learners often ask

What does this 220-1102 question test?

Program Compatibility Troubleshooter is a built-in Windows utility.

What is the correct answer to this question?

The correct answer is: Program Compatibility Troubleshooter — The Program Compatibility Troubleshooter is a built-in Windows 10 tool that automatically detects and applies compatibility settings for legacy applications, such as running the program in compatibility mode for an earlier version of Windows. Windows Sandbox is for running untrusted applications in an isolated environment. Hyper-V is a virtualization platform. Windows Subsystem for Linux is for running Linux binaries. Therefore, the Program Compatibility Troubleshooter is the correct first step.

What should I do if I get this 220-1102 question wrong?

Review program Compatibility Troubleshooter is a built-in Windows utility., then practise related 220-1102 questions on the same topic to reinforce the concept.

About these practice questions

Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →

How Courseiva writes practice questions · Editorial policy

Keep practising

More 220-1102 practice questions

Question Discussion

Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.

Loading comments…

Sign in to join the discussion.

This 220-1102 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1102 exam.