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220-1102 Practice Question: A technician has received approval from the…
This 220-1102 practice question tests your understanding of a technician has received approval from the…. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A technician has received approval from the Change Advisory Board (CAB) to upgrade the operating system on 100 company workstations from Windows 10 21H2 to 22H2. The technician first performs the upgrade on a pilot group of five workstations. After the pilot, two of the five workstations are experiencing application compatibility issues. According to change management best practices, what should the technician do NEXT?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
Proceed with the full rollout because only two out of five workstations had issues
Proceeding despite known issues violates change management principles. The issues must be resolved or a plan approved before wider deployment.
B
Best answer
Halt the rollout and report the issues to the CAB for further guidance
The CAB should be informed of any problems encountered during the pilot. The technician should pause, document the issues, and request input from the CAB on whether to adjust the change, fix the issues, or roll back.
C
Distractor review
Fix the application issues on the two workstations and continue with the rollout
While fixing the issues is good, the technician should not unilaterally decide to continue without informing the CAB, as the issues may affect other workstations and require a revised change plan.
D
Distractor review
Modify the change request to exclude the two problematic workstation models and proceed with the rest
Only the CAB has authority to modify an approved change. The technician cannot alter the scope of the change without CAB approval.
Answer analysis
Why the other options are wrong
Understanding why incorrect options are tempting is as important as knowing the correct answer.
- ✗
Proceed with the full rollout because only two out of five workstations had issues
Proceeding despite known issues violates change management principles. The issues must be resolved or a plan approved before wider deployment.
- ✗
Fix the application issues on the two workstations and continue with the rollout
While fixing the issues is good, the technician should not unilaterally decide to continue without informing the CAB, as the issues may affect other workstations and require a revised change plan.
- ✗
Modify the change request to exclude the two problematic workstation models and proceed with the rest
Only the CAB has authority to modify an approved change. The technician cannot alter the scope of the change without CAB approval.
Common exam trap
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Technical deep dive
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
Key takeaway
NAT direction and interface roles matter as much as the IP address mapping. Inside/outside designation controls which traffic is translated.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician completes the update on a file server and verifies the server is functioning normally. According to change management best practices, what documentation should the technician complete?
Question 2
A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A technician discovers that a critical database server's operating system needs a security patch to comply with a new regulatory requirement that takes effect in one week. The patch has a known risk of causing service downtime. The next scheduled CAB meeting is in two weeks. What should the technician do FIRST?
Question 3
A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobile devices is protected. Which of the following is the MOST important technical control to implement?
Question 4
A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication principle is being implemented?
Question 5
A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 10 must be installed on these workstations?
Question 6
A company wants to allow employees to securely access internal resources from home via the internet. Which method provides the highest level of security for remote desktop connections?
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FAQ
Questions learners often ask
What does this 220-1102 question test?
Static NAT maps one inside address to one outside address.
What is the correct answer to this question?
The correct answer is: Halt the rollout and report the issues to the CAB for further guidance — Change management best practices require that any issues discovered during the testing or pilot phase be documented and reported to the CAB. The technician should not proceed with the full rollout (option A) because the issues indicate that the change may not be ready for broad deployment. Similarly, fixing the two workstations and continuing (option C) ignores the possibility that other workstations might have the same issues, and the CAB should be informed of the problems and the resolution. Modifying the change request to exclude problematic models (option D) is a decision that should be made by the CAB, not unilaterally by the technician. The correct step is to halt the rollout, report the issues to the CAB, and seek guidance on how to proceed.
What should I do if I get this 220-1102 question wrong?
Review the four NAT address types (inside local, inside global, outside local, outside global), PAT port overload, and static vs dynamic NAT use cases. Then practise related 220-1102 NAT questions on configuration and troubleshooting.
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More 220-1102 practice questions
- A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician…
- A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A te…
- A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobi…
- A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication…
- A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 1…
- A company wants to allow employees to securely access internal resources from home via the internet. Which method provid…
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