220-1102 Operating Systems Practice Question
A user wants to prevent Windows 10 from automatically restarting during work hours to install updates. Which setting should the technician configure?
⚠ Common exam trap
Many candidates confuse deferral policies (which delay update delivery) with restart control, or they think disabling the service is a valid workaround, but the exam expects the specific built-in feature designed for this exact scenario.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Configure Active Hours in Windows Update settings
Active Hours in Windows Update settings allow users to specify a time range during which Windows will not automatically restart after installing updates. This directly addresses the requirement to prevent restarts during work hours without disabling updates entirely.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Change the update deferral policy in Group Policy
Why it's wrong here
Deferral policies in Group Policy (or Windows Update for Business) push off feature and quality updates for a defined number of days, but they do not establish a window during which restarts are forbidden. Once an update is approved and installed, Windows Update will still schedule a restart outside the deferral period, potentially interrupting your work. To prevent restart during work hours, you need Active Hours, which directly controls the restart scheduling behavior.
- ✓
Configure Active Hours in Windows Update settings
Why this is correct
Configuring Active Hours in Windows Update settings is the correct method because it explicitly defines a daily time span during which Windows will not initiate an automatic restart. By default, Windows 10 allows up to 18 hours of active time, so you can cover your entire workday. The system then schedules any required restarts only outside those hours, effectively preventing interruptions while you are actively using the machine.
- ✗
Disable the Windows Update service
Why it's wrong here
Disabling the Windows Update service (wuauserv) would technically stop both the download and installation of updates, thereby removing the trigger for a restart; however, this is not a supported or recommended approach. It leaves your system without critical security patches, exposes you to vulnerabilities, and may be automatically re-enabled by Windows Update Medic Service or fail to persist across reboots. Furthermore, it bypasses the intended update management mechanisms, which is why it should never be used as a workaround.
- ✗
Set metered connection to limit update downloads
Why it's wrong here
Setting a connection as metered only changes how Windows treats network usage and does not affect update restart scheduling. On a metered connection, Windows will generally avoid downloading most updates (except critical ones) but if updates are already downloaded or manually approved, it will still install them and may restart without regard to your work schedule. This option reduces data consumption but provides no control over when the system reboots.
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Related to this question
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Windows Update Configuration
Key term
Windows
Windows is a family of operating systems developed by Microsoft that manages computer hardware and software, providing a graphical user interface for users to interact with their devices.
Key term
Windows 10
Windows 10 is a personal computer operating system developed by Microsoft that combines the familiarity of Windows 7 with the modern features of Windows 8, designed to run on a wide range of devices from desktops to tablets.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 220-1102 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1102 exam.