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220-1102 Practice Question: A technician has identified the need to update a…
This 220-1102 practice question tests your understanding of a technician has identified the need to update a…. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A technician has identified the need to update a critical server's operating system to meet new security compliance requirements. According to change management best practices, what is the NEXT step the technician should take after identifying the need?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
Obtain approval from the Change Advisory Board (CAB)
Approval from the CAB occurs after the change request has been submitted and reviewed, not as the immediate next step after identifying the need.
B
Distractor review
Implement the change
Implementing a change without going through the approval process violates change management policy and can introduce unplanned risks.
C
Distractor review
Create a detailed backout plan
A backout plan is part of the change planning phase, which occurs after the change request is submitted and approved.
D
Best answer
Submit a formal change request
Submitting a change request documents the proposed change, including rationale, scope, and potential risks, and is the first official step in the change management process.
Answer analysis
Why the other options are wrong
Understanding why incorrect options are tempting is as important as knowing the correct answer.
- ✗
Obtain approval from the Change Advisory Board (CAB)
Approval from the CAB occurs after the change request has been submitted and reviewed, not as the immediate next step after identifying the need.
- ✗
Implement the change
Implementing a change without going through the approval process violates change management policy and can introduce unplanned risks.
- ✗
Create a detailed backout plan
A backout plan is part of the change planning phase, which occurs after the change request is submitted and approved.
Common exam trap
Common exam trap: ACLs stop at the first match
ACLs are processed top to bottom. The first matching entry wins, and an implicit deny usually exists at the end.
Technical deep dive
How to think about this question
ACL questions test precision: source, destination, protocol, port and direction. A generally correct ACL can still fail if it is applied on the wrong interface or in the wrong direction.
KKey Concepts to Remember
- Standard ACLs match source addresses.
- Extended ACLs can match source, destination, protocol and ports.
- The first matching ACL entry is used.
- There is usually an implicit deny at the end.
TExam Day Tips
- Check inbound versus outbound direction.
- Read the ACL from top to bottom.
- Look for a broader permit or deny above the intended line.
Key takeaway
ACLs process entries top to bottom and stop at the first match. Entry order and interface direction matter as much as the permit or deny statement.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician completes the update on a file server and verifies the server is functioning normally. According to change management best practices, what documentation should the technician complete?
Question 2
A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A technician discovers that a critical database server's operating system needs a security patch to comply with a new regulatory requirement that takes effect in one week. The patch has a known risk of causing service downtime. The next scheduled CAB meeting is in two weeks. What should the technician do FIRST?
Question 3
A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobile devices is protected. Which of the following is the MOST important technical control to implement?
Question 4
A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication principle is being implemented?
Question 5
A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 10 must be installed on these workstations?
Question 6
A company wants to allow employees to securely access internal resources from home via the internet. Which method provides the highest level of security for remote desktop connections?
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FAQ
Questions learners often ask
What does this 220-1102 question test?
Standard ACLs match source addresses.
What is the correct answer to this question?
The correct answer is: Submit a formal change request — After identifying the need for a change, the technician must formally document the request by submitting a change request. This initiates the change management process, allowing the Change Advisory Board (CAB) to review the request, assess risks, and approve or deny it. Implementing before approval, creating a backout plan, or notifying users all come later in the process.
What should I do if I get this 220-1102 question wrong?
Review ACL processing order, placement rules (standard near destination, extended near source), and inbound vs outbound direction. Study wildcard masks and implicit deny. Then practise related 220-1102 ACL questions on filtering logic and placement.
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More 220-1102 practice questions
- A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician…
- A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A te…
- A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobi…
- A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication…
- A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 1…
- A company wants to allow employees to securely access internal resources from home via the internet. Which method provid…
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This 220-1102 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1102 exam.