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220-1102 Operating Systems Practice Question
Drag and drop the steps to restore a Windows 10 system from a system image backup into the correct order.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Boot from Windows installation media or system repair disc, then click 'Repair your computer', then select 'Troubleshoot', then select 'Advanced options', then select 'System Image Recovery' and follow the wizard to restore.
System image recovery is initiated from the recovery environment, not within Windows.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Boot from Windows installation media or system repair disc, then click 'Repair your computer', then select 'Troubleshoot', then select 'Advanced options', then select 'System Image Recovery' and follow the wizard to restore.
Why this is correct
This is the correct order because system image recovery must be initiated from the Windows Recovery Environment (WinRE). Booting from installation media and navigating through Repair your computer, Troubleshoot, and Advanced options leads to System Image Recovery, which is the only way to restore a system image backup.
- ✗
Boot from Windows installation media or system repair disc, then click 'Repair your computer', then select 'System Image Recovery' directly.
Why it's wrong here
This order is incorrect because after clicking 'Repair your computer', you are taken to a screen with 'Troubleshoot' and 'Turn off PC' options. 'System Image Recovery' is not available directly; you must first select 'Troubleshoot' and then 'Advanced options' to find it.
- ✗
Within Windows, go to Settings > Update & Security > Backup, then click 'Restore files from backup' and select the system image.
Why it's wrong here
This is incorrect because Windows does not allow restoring a system image while the operating system is running. The restoration must be performed from the recovery environment. Additionally, 'Restore files from backup' is for file-level backups, not system image restoration.
- ✗
Boot from Windows installation media or system repair disc, then click 'Repair your computer', then select 'Troubleshoot', then select 'Advanced options', then select 'Startup Repair'.
Why it's wrong here
This order is incorrect because 'Startup Repair' is used to fix boot issues, not to restore a system image backup. The correct tool for restoring a full system image is 'System Image Recovery', which is also located under Advanced options.
Go deeper
Related to this question
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Key term
Recovery
Recovery is the process of restoring systems, data, and operations after a security incident, failure, or disaster to return to normal functioning.
Key term
Backup
A backup is a copy of computer data taken and stored separately so that the original data can be restored if it is lost, damaged, or corrupted.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 220-1102 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1102 exam.