220-1102 Operating Systems Practice Question
A technician needs to configure a Windows 10 workstation that will be used by multiple employees who share the same physical device. Each employee should have their own personalized settings and files, and must be able to log in with their own domain credentials. Which of the following should the technician implement?
⚠ Common exam trap
A common mix-up: candidates confuse a workgroup (Option A) as sufficient for multiple users, overlooking that domain credentials are required for centralized authentication and profile separation, or they may mistakenly think Guest access (Option C) provides personalization when it actually creates a single shared profile.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Join the computer to the domain and allow domain user logins.
Joining the computer to a domain allows each employee to log in using their own domain credentials, which provides personalized settings and files through roaming profiles or folder redirection. This meets the requirement for multiple users sharing a single physical device while maintaining separate, secure user environments.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Join the computer to a workgroup and create local user accounts.
Why it's wrong here
Joining a workgroup keeps authentication local to the workstation's SAM database, so each user must have a manually created local account with no central directory integration. You lose centralized Group Policy, single sign-on, and roaming profile capabilities; administrators must manage passwords and permissions separately on every PC. This creates administrative overhead and fails to deliver the seamless per-user personalization expected in a domain-managed multi-user environment.
- ✓
Join the computer to the domain and allow domain user logins.
Why this is correct
Domain joining integrates the Windows 10 client with Active Directory, allowing users to authenticate with their existing domain credentials. On first sign-in, Windows automatically provisions a local profile for that domain user, and optional Folder Redirection or Roaming Profiles make settings and files follow the user across machines. Centralized Group Policy also enforces security and configuration baselines, making this the only option that satisfies both individualization and centralized administration.
- ✗
Enable Guest access for all employees.
Why it's wrong here
Guest access creates a single, shared profile with no password protection and no per-user storage. Any customizations made in one guest session are discarded when it ends, and there is no way to isolate user data or audit individual activity. This violates the requirement for individualized settings and exposes the workstation to unauthorized access, as the Guest account is effectively anonymous and bypasses normal access controls.
- ✗
Configure Windows 10 as a Remote Desktop server and have employees log in remotely.
Why it's wrong here
Windows 10 client only supports one interactive Remote Desktop session at a time, and the console session is suspended when an RDP connection is active; concurrent multiple remote logins require Windows Server with Remote Desktop Services licensing. Additionally, this scenario describes a local workstation, not a remote-access server—employees sharing the physical console would still need local sign-in capability. Even if RDP were enabled, it would not create separate local profiles for users accessing the console, so it fundamentally misunderstands the use case.
Go deeper
Related to this question
Learn chapter
User Account Control (UAC)
Key term
Folder
A folder is a logical container used to organize and group digital files, resources, or cloud-based assets within a system or platform.
Key term
Windows
Windows is a family of operating systems developed by Microsoft that manages computer hardware and software, providing a graphical user interface for users to interact with their devices.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 220-1102 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1102 exam.