220-1102 Operating Systems Practice Question
A technician needs to configure a Windows 10 system to allow a remote user to connect using Remote Desktop Protocol. Which Windows feature must be enabled?
⚠ Common exam trap
Candidates often confuse WinRM (used for remote management via PowerShell) with RDP (used for full graphical desktop access), or mistakenly think Telnet Client provides remote desktop capabilities when it only offers text-based terminal access.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Remote Desktop
Remote Desktop Protocol (RDP) is the proprietary Microsoft protocol that enables remote graphical access to a Windows system. To allow incoming RDP connections, the Remote Desktop feature must be enabled in System Properties or via the 'Allow remote connections to this computer' setting. This opens TCP port 3389 and configures the necessary firewall rules and service (TermService) to accept RDP sessions.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
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Telnet Client
Why it's wrong here
Telnet provides unencrypted text-based terminal access to remote hosts, typically command-line only. It does not offer a graphical desktop interface or support for Windows GUI remote control. Enabling Telnet Client would not satisfy "allow a remote user to connect" to a Windows 10 desktop GUI; moreover, its lack of encryption makes it unsuitable for modern administrative remote access.
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Windows Remote Management
Why it's wrong here
WinRM is Microsoft's implementation of WS-Management, used for scripted management and remote PowerShell. It provides a command-line/automation channel, not a full interactive desktop session. While it can remotely manage a Windows 10 machine, it does not present the user's graphical desktop nor allow direct GUI interaction, so it is not the correct feature for desktop remote connectivity.
- ✓
Remote Desktop
Why this is correct
Remote Desktop (RDP) is the Windows 10 feature that explicitly enables remote connections to the desktop GUI. When enabled in System Properties, it listens on TCP 3389 and allows authorized users to log on interactively via the Remote Desktop Protocol, providing full graphical control of the session. This is the correct option for allowing a remote user to connect to the machine as a graphical desktop experience.
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Remote Assistance
Why it's wrong here
Remote Assistance is designed for attended support; the local user must initiate or accept an invitation (typically via MSRA or Easy Connect), which grants the helper view/control rights. Unlike Remote Desktop, it does not allow unattended administrative logon or a separate session, and enabling it does not open the conventional RDP port. Thus, while it enables remote control, it is not the same as configuring Remote Desktop for remote user access.
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Key term
Windows
Windows is a family of operating systems developed by Microsoft that manages computer hardware and software, providing a graphical user interface for users to interact with their devices.
Key term
Windows 10
Windows 10 is a personal computer operating system developed by Microsoft that combines the familiarity of Windows 7 with the modern features of Windows 8, designed to run on a wide range of devices from desktops to tablets.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 220-1102 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1102 exam.