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220-1102 Practice Question: Apply a critical security patch to a server that…
This 220-1102 practice question tests your understanding of apply a critical security patch to a server that…. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A technician needs to apply a critical security patch to a server that hosts a legacy application. The patch is known to cause a brief service interruption during installation. According to change management best practices, which of the following should the technician do FIRST before installing the patch?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
Install the patch immediately to minimize security exposure, then document the change afterwards.
This bypasses the approval process and violates change management best practices. The change should be approved and documented before implementation.
B
Best answer
Submit a change request to the change control board and develop a backout plan.
Submitting a change request and having a backout plan are essential steps in change management. This ensures the change is reviewed and can be reversed if needed.
C
Distractor review
Schedule the installation during off-peak hours and run the patch without prior approval.
While timing is important, skipping the approval process still violates change management. Approval should be obtained regardless of the time.
D
Distractor review
Test the patch on a non-production server and then apply it to the production server without filing a change request.
Testing is good practice, but the change still needs formal approval and documentation. Skipping the request bypasses the change management process.
Answer analysis
Why the other options are wrong
Understanding why incorrect options are tempting is as important as knowing the correct answer.
- ✗
Install the patch immediately to minimize security exposure, then document the change afterwards.
This bypasses the approval process and violates change management best practices. The change should be approved and documented before implementation.
- ✗
Schedule the installation during off-peak hours and run the patch without prior approval.
While timing is important, skipping the approval process still violates change management. Approval should be obtained regardless of the time.
- ✗
Test the patch on a non-production server and then apply it to the production server without filing a change request.
Testing is good practice, but the change still needs formal approval and documentation. Skipping the request bypasses the change management process.
Common exam trap
Common exam trap: authentication is not authorization
Logging in proves the user can authenticate. It does not automatically mean the user is allowed to enter privileged or configuration mode. Watch for AAA authorization, privilege level and command authorization details.
Technical deep dive
How to think about this question
This kind of question is testing the difference between identity and permission. A user may successfully log in to a router because authentication is working, but still fail to enter configuration mode because authorization is missing, misconfigured or mapped to a lower privilege level.
KKey Concepts to Remember
- Authentication checks who the user is.
- Authorization controls what the user is allowed to do after login.
- Privilege levels affect access to EXEC and configuration commands.
- AAA, TACACS+ and RADIUS can separate login success from command access.
TExam Day Tips
- Do not assume successful login means full administrative access.
- Look for words such as cannot enter configuration mode, privilege level, authorization or command access.
- Separate login problems from permission problems before choosing the answer.
Key takeaway
Authentication proves identity; authorization controls what that identity can do after login. Both must work for full privileged access.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician completes the update on a file server and verifies the server is functioning normally. According to change management best practices, what documentation should the technician complete?
Question 2
A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A technician discovers that a critical database server's operating system needs a security patch to comply with a new regulatory requirement that takes effect in one week. The patch has a known risk of causing service downtime. The next scheduled CAB meeting is in two weeks. What should the technician do FIRST?
Question 3
A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobile devices is protected. Which of the following is the MOST important technical control to implement?
Question 4
A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication principle is being implemented?
Question 5
A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 10 must be installed on these workstations?
Question 6
A company wants to allow employees to securely access internal resources from home via the internet. Which method provides the highest level of security for remote desktop connections?
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FAQ
Questions learners often ask
What does this 220-1102 question test?
Authentication checks who the user is.
What is the correct answer to this question?
The correct answer is: Submit a change request to the change control board and develop a backout plan. — Change management requires that any change, especially one that may disrupt services, be reviewed and approved by a change control board or appropriate authority. A backout plan ensures that if the patch causes issues, the system can be restored. Installing without approval violates change management policy. Running the patch outside business hours without approval still requires prior authorization. Documenting the change after the fact is reactive, not proactive.
What should I do if I get this 220-1102 question wrong?
Review Cisco AAA concepts — authentication, authorization, and accounting. Study privilege levels (0–15), command authorization under TACACS+, and how RADIUS differs. Then practise related 220-1102 questions on access control and AAA configuration.
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More 220-1102 practice questions
- A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician…
- A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A te…
- A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobi…
- A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication…
- A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 1…
- A company wants to allow employees to securely access internal resources from home via the internet. Which method provid…
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This 220-1102 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1102 exam.