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220-1102 Practice Question: After deploying a new Windows 11 workstation, a…
After deploying a new Windows 11 workstation, a user complains that their screens turn off after 3 minutes of inactivity, even though they are reading documents. They want the display to stay on for at least 15 minutes. Which Settings page should you navigate to in order to change this power setting?
⚠ Common exam trap
CompTIA A+ often tests the distinction between the modern Windows 11 Settings app and the legacy Control Panel, trapping candidates who default to the familiar Control Panel path (Option B) instead of recognizing that the question explicitly asks for the 'Settings page' in Windows 11.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Settings > System > Power & battery > Screen and sleep
The modern Windows 11 Settings app consolidates power management under System > Power & battery, where the 'Screen and sleep' section allows you to adjust the 'On battery power, turn off my screen after' and 'When plugged in, turn off my screen after' drop-downs. This directly addresses the user's complaint about the display turning off after 3 minutes of inactivity, enabling a change to 15 minutes.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Settings > Personalization > Lock screen
Why it's wrong here
Lock screen settings control the screen saver and sign-in timeout, not the display power-off timer, so the 3-minute blanking persists. It is tempting because lock screen timeouts also blank the display, and it would be the right page to change when the screen locks rather than powers down.
- ✗
Control Panel > Power Options > Edit Plan Settings
Why it's wrong here
Windows 11's Settings app exposes the display sleep timeout under System > Power & battery; the legacy Control Panel Edit Plan Settings page still works but is not the Settings page the question asks for. It is tempting because it genuinely configures power plans, and would be correct on Windows 10 or when managing custom plans.
- ✓
Settings > System > Power & battery > Screen and sleep
Why this is correct
Settings > System > Power & battery > Screen and sleep exposes the display timeout slider directly, letting you extend the screen-off interval from 3 to 15 minutes. This satisfies the stem's requirement to change the power setting controlling when the display turns off after inactivity, without touching sleep or lock behaviour.
- ✗
Settings > Accessibility > Display
Why it's wrong here
Accessibility > Display adjusts text size, contrast and magnification, not the inactivity timer that blanks the screen. It is tempting because it also lives under Display and addresses visual comfort, and would be the right page when a user needs larger text or reduced animation rather than a longer sleep timeout.
Go deeper
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Key term
Windows 11
Windows 11 is Microsoft's latest desktop operating system, offering a redesigned interface, enhanced security features, and improved support for modern hardware.
Key term
Windows
Windows is a family of operating systems developed by Microsoft that manages computer hardware and software, providing a graphical user interface for users to interact with their devices.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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