220-1102 PC Security Issue Remediation Practice Question
This 220-1202 practice question tests your understanding of pc security issue remediation. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A user reports that their Windows 10 PC is infected with a virus that changes the desktop background to a ransom note. After removing the virus with antivirus software, the desktop background remains unchanged. What should you do to restore the original background?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Check Group Policy settings for desktop wallpaper enforcement and reset them.
Option C is correct because the virus likely modified the Group Policy setting that enforces a specific desktop wallpaper. Even after the virus is removed, the Group Policy setting persists and overrides any user attempts to change the background. Resetting the Group Policy wallpaper enforcement restores the user's ability to change the background normally.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Reinstall the graphics driver.
Why it's wrong here
The issue is not driver-related; it's a policy enforcement left by the malware.
✗
Run System File Checker (sfc /scannow).
Why it's wrong here
SFC repairs system files but does not remove Group Policy restrictions on desktop background.
✓
Check Group Policy settings for desktop wallpaper enforcement and reset them.
Why this is correct
Malware often sets a Group Policy to lock the wallpaper; resetting this policy allows the user to change it.
Related concept
Read the scenario before looking for a memorised answer.
✗
Perform a system restore to a point before the infection.
Why it's wrong here
System restore might remove the malware but may not revert Group Policy changes if they were saved separately.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates assume a virus removal or system file repair will fix all remnants of the infection, but they overlook that malware can modify persistent system policies like Group Policy, which require explicit reversal.
Detailed technical explanation
How to think about this question
Group Policy settings for desktop wallpaper are stored in the registry under `HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System` with the value `Wallpaper`. When enforced, Windows ignores user preferences and applies the specified wallpaper path. This is a common tactic for malware to lock the background, and simply removing the virus does not revert the policy; you must delete or modify the registry key or use the Local Group Policy Editor (gpedit.msc) to clear the setting.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 220-1202 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this 220-1202 question in full detail.
PC Security Issue Remediation — This question tests PC Security Issue Remediation — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Check Group Policy settings for desktop wallpaper enforcement and reset them. — Option C is correct because the virus likely modified the Group Policy setting that enforces a specific desktop wallpaper. Even after the virus is removed, the Group Policy setting persists and overrides any user attempts to change the background. Resetting the Group Policy wallpaper enforcement restores the user's ability to change the background normally.
What should I do if I get this 220-1202 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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