- A
System > About
Why wrong: The About page shows device specifications and Windows version, not startup management.
- B
Devices > Bluetooth & other devices
Why wrong: This section manages connected peripherals, not startup programs.
- C
Update & Security > Troubleshoot
Why wrong: Troubleshoot runs diagnostic tools but does not manage startup items.
- D
Apps > Startup
The Startup page lists all startup programs with toggles to enable or disable them.
220-1102 Windows Settings and Control Panel Practice Question
This 220-1202 practice question tests your understanding of windows settings and control panel. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A user reports that their Windows 10 PC is running slowly and they suspect too many programs start automatically. Which tool in the Settings app would you use to disable unnecessary startup programs?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Apps > Startup
Option D is correct because the Apps > Startup page in the Windows 10 Settings app provides a list of all startup programs with toggle switches to enable or disable them. This directly addresses the user's issue of too many programs launching automatically, which can slow down boot time and overall performance. The tool shows the impact of each startup item (e.g., 'High', 'Medium', 'Low') to help prioritize which to disable.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
System > About
Why it's wrong here
The About page shows device specifications and Windows version, not startup management.
- ✗
Devices > Bluetooth & other devices
Why it's wrong here
This section manages connected peripherals, not startup programs.
- ✗
Update & Security > Troubleshoot
Why it's wrong here
Troubleshoot runs diagnostic tools but does not manage startup items.
- ✓
Apps > Startup
Why this is correct
The Startup page lists all startup programs with toggles to enable or disable them.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often confuse the Apps > Startup page with the Task Manager's Startup tab (accessible via Ctrl+Shift+Esc), but the question specifically asks for a tool 'in the Settings app,' making Apps > Startup the correct choice.
Trap categories for this question
Command / output trap
The About page shows device specifications and Windows version, not startup management.
Detailed technical explanation
How to think about this question
Under the hood, the Apps > Startup page reads from the same registry keys (e.g., HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run) and the Startup folder (shell:startup) that Task Manager's Startup tab also uses. Disabling a startup item here simply removes or comments out the corresponding registry entry or shortcut, preventing the program from launching at logon. In a real-world scenario, a user might disable a legitimate program like a security suite here, which could leave the system unprotected—so it's important to verify the program's purpose before disabling.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 220-1202 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
- →
Windows Settings and Control Panel — study guide chapter
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FAQ
Questions learners often ask
What does this 220-1202 question test?
Windows Settings and Control Panel — This question tests Windows Settings and Control Panel — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Apps > Startup — Option D is correct because the Apps > Startup page in the Windows 10 Settings app provides a list of all startup programs with toggle switches to enable or disable them. This directly addresses the user's issue of too many programs launching automatically, which can slow down boot time and overall performance. The tool shows the impact of each startup item (e.g., 'High', 'Medium', 'Low') to help prioritize which to disable.
What should I do if I get this 220-1202 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 24, 2026
This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.
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