Courseiva
mediumMultiple ChoiceObjective-mapped

220-1102 Practice Question: A user needs to connect to a work VPN but cannot…

A user needs to connect to a work VPN but cannot find the VPN settings in the network tray. You need to guide them to the correct location to add a VPN connection. Where in Windows Settings would you direct them?

⚠ Common exam trap

Test-takers frequently confuse the network tray's quick-access VPN list with the actual settings location, or assume VPN configuration is under Status or Ethernet due to its association with network connectivity, but Windows isolates VPN setup under a dedicated VPN page.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Network & Internet > VPN

The VPN settings in Windows are located under Network & Internet > VPN. This is the dedicated section where users can add, configure, and manage VPN connections, including setting up a new VPN profile with the server address, authentication method, and protocol (e.g., IKEv2, SSTP, or L2TP/IPsec). The network tray only shows existing connections; to add a new VPN, you must navigate to this specific settings page.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Network & Internet > Status

    Why it's wrong here

    The "Network & Internet > Status" section provides a high-level overview of active network connections, displaying general connectivity status, data usage, and basic network adapter information. While it confirms the device's current internet access, this page is purely informational and does not contain any interface or tools for adding, configuring, or managing the specific parameters required to establish a Virtual Private Network (VPN) connection.

  • Network & Internet > Ethernet

    Why it's wrong here

    The "Network & Internet > Ethernet" settings are exclusively dedicated to configuring the properties of wired network interfaces, such as assigning IP addresses (via DHCP or static configuration), setting DNS servers, and managing network profiles for physical cable connections. These settings directly control the local area network (LAN) adapter's behavior and offer no functionality for creating, modifying, or connecting to the secure, encrypted tunnels that define a Virtual Private Network (VPN).

  • Network & Internet > VPN

    Why this is correct

    The "Network & Internet > VPN" section is the correct and dedicated interface within Windows settings for managing Virtual Private Network connections. This page allows users to add new VPN profiles, configure essential connection details such as the VPN server address, select the appropriate VPN type (e.g., IKEv2, L2TP/IPsec), specify authentication methods, and then initiate or disconnect from these secure tunnels. It provides the comprehensive controls necessary for establishing secure remote access to a private network.

  • Network & Internet > Proxy

    Why it's wrong here

    The "Network & Internet > Proxy" settings are utilized to configure how a device routes its internet traffic through an intermediary proxy server, typically for purposes like content filtering, caching, or masking the client's IP address. While both proxies and VPNs can route traffic, proxy settings only define the proxy server's address and port for specific application-layer traffic, and do not establish the encrypted, end-to-end secure tunnel that a Virtual Private Network (VPN) creates for all network communications.

Quick reference

VPN Protocol Comparison

ProtocolPortEncryptionAuthenticationUse Case
IKEv2 / IPsecUDP 500 / 4500AES-256Certificates / PSKSite-to-site & remote access
SSL / TLS VPNTCP 443TLS 1.3Certificates / MFAClientless remote access
L2TP / IPsecUDP 1701AES (IPsec)PSK / CertificatesLegacy remote access
WireGuardUDP 51820ChaCha20Public keysModern high-performance VPN
PPTPTCP 1723MPPE (weak)MS-CHAPv2Legacy — avoid in production

PPTP is considered insecure. IKEv2/IPsec and SSL VPN are the current recommended options.

About these practice questions

This 220-1202 question is part of Courseiva's 495-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →

How Courseiva writes practice questions · Editorial policy

JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.