220-1102 Documentation and Change Management Practice Question
This 220-1202 practice question tests your understanding of documentation and change management. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A technician is updating the documentation for a network printer that was moved to a different floor. The technician updates the asset tag in the inventory system. Which additional documentation should the technician also update to ensure accurate records?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The network diagram showing device locations and connections
When a network printer is moved to a different floor, its physical location and network connectivity change. The network diagram is the authoritative document that records device locations, switch ports, IP addresses, and cabling paths. Updating it ensures that troubleshooting, asset tracking, and future moves remain accurate, directly supporting change management and documentation best practices.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
The user manual for the printer
Why it's wrong here
The user manual is generic and does not need to be updated for a location change.
✓
The network diagram showing device locations and connections
Why this is correct
The network diagram must reflect the new location and any changes to network ports or cabling.
Related concept
Read the scenario before looking for a memorised answer.
✗
The company’s acceptable use policy
Why it's wrong here
The acceptable use policy governs user behavior, not device locations.
✗
The printer’s warranty information
Why it's wrong here
Warranty information is unrelated to the physical location of the device.
Common exam traps
Common exam trap: answer the scenario, not the keyword
CompTIA often tests the distinction between operational documentation (network diagrams, rack layouts, IP address management) and administrative or policy documents (user manuals, warranties, acceptable use policies) to see if candidates understand which records are directly impacted by a physical move.
Detailed technical explanation
How to think about this question
Network diagrams typically include MAC addresses, switch port assignments, VLANIDs, and IP subnet details. For a printer moved to a different floor, the technician should verify the new switch port's PoE capability (if applicable), update the LLDP/CDP neighbor records, and ensure the DHCP reservation or static IP is adjusted to match the new subnet. In a real-world scenario, failing to update the diagram could lead to misrouted print jobs or security policy violations if the printer lands in a different security zone.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A small business has 20 workstations on the 192.168.1.0/24 network and one public IP from its ISP. The router uses PAT (NAT overload) so all 20 devices share one public address using different source ports. NAT questions test whether you understand the four address terms and which direction each translation applies.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this 220-1202 question in full detail.
Documentation and Change Management — This question tests Documentation and Change Management — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: The network diagram showing device locations and connections — When a network printer is moved to a different floor, its physical location and network connectivity change. The network diagram is the authoritative document that records device locations, switch ports, IP addresses, and cabling paths. Updating it ensures that troubleshooting, asset tracking, and future moves remain accurate, directly supporting change management and documentation best practices.
What should I do if I get this 220-1202 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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