The answer is to rotate the monitor 90 degrees so the overhead light hits the side of the screen. This works because glare occurs when a light source reflects directly off the screen into your eyes; by repositioning the monitor perpendicular to the light, you change the angle of incidence so the reflection bounces away rather than toward the user. On the CompTIA A+ Core 2 220-1202 exam, this question tests your understanding of environmental and ergonomic adjustments—a key domain in the troubleshooting methodology. A common trap is to suggest a glare filter or dimming the lights first, but the exam emphasizes the simplest, no-cost fix: repositioning the monitor before adding hardware. Remember the memory tip: “Turn to the side to let the light slide.”
220-1102 Environmental Awareness and Impact Practice Question
This 220-1202 practice question tests your understanding of environmental awareness and impact. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A technician is setting up a new workstation in a cubicle. The user complains of eye strain and glare from the overhead lights. Which environmental adjustment should the technician recommend first?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "first"
Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Rotate the monitor 90 degrees so the light hits the side of the screen.
Glare from overhead lighting is a common cause of eye strain. The simplest and most effective fix is to reposition the monitor so that the light source is perpendicular to the screen, reducing direct glare.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Replace the overhead fluorescent tubes with LED bulbs.
Why it's wrong here
While LEDs may reduce flicker, they do not eliminate glare. This is a more costly and less direct solution.
✗
Apply a matte screen filter to the monitor.
Why it's wrong here
A matte filter can reduce glare but may also dim the display. Repositioning the monitor is a simpler first step.
✓
Rotate the monitor 90 degrees so the light hits the side of the screen.
Why this is correct
Positioning the monitor perpendicular to light sources minimizes glare. This is a quick, zero-cost ergonomic adjustment.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
✗
Increase the monitor's brightness to overpower the glare.
Why it's wrong here
Increasing brightness can worsen eye strain and does not address the root cause. It may also cause more discomfort.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 220-1202 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this 220-1202 question in full detail.
Identify which 220-1202 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Environmental Awareness and Impact — This question tests Environmental Awareness and Impact — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Rotate the monitor 90 degrees so the light hits the side of the screen. — Glare from overhead lighting is a common cause of eye strain. The simplest and most effective fix is to reposition the monitor so that the light source is perpendicular to the screen, reducing direct glare.
What should I do if I get this 220-1202 question wrong?
Identify which 220-1202 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Are there clue words in this question I should notice?
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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