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220-1102 Practice Question: That a line-of-business application on Windows 10…
This 220-1102 practice question tests your understanding of that a line-of-business application on windows 10…. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A user reports that a line-of-business application on Windows 10 Pro crashes immediately after launch with error code 0xc0000005 (Access Violation). The technician has already reinstalled the application, applied all Windows updates, and run both System File Checker (SFC) and the Deployment Imaging Service and Management Tool (DISM) with no issues found. Which of the following should the technician do NEXT to troubleshoot the crash?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
Use Process Monitor to capture file and registry access during launch
Process Monitor is a advanced tool for in-depth troubleshooting, but it is best used after checking Event Viewer to identify the specific faulting module. Starting with Event Viewer is more efficient.
B
Best answer
Check Event Viewer for system and application logs
Event Viewer will log the crash details, including the faulting module and exception code. This information can quickly pinpoint the cause, such as a missing or corrupt DLL, without additional tools.
C
Distractor review
Run CHKDSK to verify the integrity of the hard drive
CHKDSK checks for file system errors and bad sectors. Since SFC and DISM found no corruption, disk integrity issues are unlikely the cause of an access violation in a specific application.
D
Distractor review
Perform a clean boot to eliminate software conflicts
A clean boot disables all non-Microsoft services and startup programs. While this can help identify conflicts, it is a broad approach; examining Event Viewer first may directly reveal the faulting component.
Answer analysis
Why the other options are wrong
Understanding why incorrect options are tempting is as important as knowing the correct answer.
- ✗
Use Process Monitor to capture file and registry access during launch
Process Monitor is a advanced tool for in-depth troubleshooting, but it is best used after checking Event Viewer to identify the specific faulting module. Starting with Event Viewer is more efficient.
- ✗
Run CHKDSK to verify the integrity of the hard drive
CHKDSK checks for file system errors and bad sectors. Since SFC and DISM found no corruption, disk integrity issues are unlikely the cause of an access violation in a specific application.
- ✗
Perform a clean boot to eliminate software conflicts
A clean boot disables all non-Microsoft services and startup programs. While this can help identify conflicts, it is a broad approach; examining Event Viewer first may directly reveal the faulting component.
Common exam trap
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Technical deep dive
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
Key takeaway
NAT direction and interface roles matter as much as the IP address mapping. Inside/outside designation controls which traffic is translated.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician completes the update on a file server and verifies the server is functioning normally. According to change management best practices, what documentation should the technician complete?
Question 2
A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A technician discovers that a critical database server's operating system needs a security patch to comply with a new regulatory requirement that takes effect in one week. The patch has a known risk of causing service downtime. The next scheduled CAB meeting is in two weeks. What should the technician do FIRST?
Question 3
A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobile devices is protected. Which of the following is the MOST important technical control to implement?
Question 4
A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication principle is being implemented?
Question 5
A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 10 must be installed on these workstations?
Question 6
A company wants to allow employees to securely access internal resources from home via the internet. Which method provides the highest level of security for remote desktop connections?
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FAQ
Questions learners often ask
What does this 220-1102 question test?
Static NAT maps one inside address to one outside address.
What is the correct answer to this question?
The correct answer is: Check Event Viewer for system and application logs — Error 0xc0000005 is an access violation often caused by a faulting module such as a corrupt DLL or driver. Checking Event Viewer under Windows Logs > Application can reveal detailed error information, including the faulting module path. This can help identify if the issue is related to a specific file that needs to be replaced or if there is a compatibility issue. Process Monitor is a powerful tool but more advanced and typically used after basic logs are examined. Running CHKDSK checks disk integrity, which is unlikely since SFC found no corruption. A clean boot isolates startup services but is less targeted than examining the crash log in Event Viewer.
What should I do if I get this 220-1102 question wrong?
Review the four NAT address types (inside local, inside global, outside local, outside global), PAT port overload, and static vs dynamic NAT use cases. Then practise related 220-1102 NAT questions on configuration and troubleshooting.
About these practice questions
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More 220-1102 practice questions
- A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician…
- A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A te…
- A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobi…
- A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication…
- A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 1…
- A company wants to allow employees to securely access internal resources from home via the internet. Which method provid…
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This 220-1102 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1102 exam.