220-1102 Practice Question: That a 64-bit application on Windows 10 Pro…

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

Answer analysis

Why the other options are wrong

Understanding why incorrect options are tempting is as important as knowing the correct answer.

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  Windows Memory Diagnostic

  Memory issues typically cause different errors (e.g., 0xc0000005) or random crashes. The error described is more likely related to file corruption than memory.

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  Event Viewer

  Event Viewer can provide details about the crash, but the technician already knows the error code. The immediate need is to check for file corruption, not to gather more information.

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  Reliability Monitor

  Reliability Monitor shows a history of system stability events, but it does not directly repair corrupted files. SFC is the tool designed for this specific purpose.

Technical deep dive

How to think about this question

The System File Checker (SFC) utility is a crucial built-in Windows tool designed to scan for and restore corrupted, missing, or altered system files. When executed, SFC compares the current versions of protected system files on the hard drive with known good versions stored in the Windows component store. If discrepancies are found, SFC attempts to replace the problematic files with the correct versions. The '0x80004005 - Unspecified error' is a very generic error code often indicative of underlying issues that prevent an application from initializing correctly, and corrupted system files are a common culprit for such broad errors, especially when an application fails immediately upon launch. Given that the application has been reinstalled and Windows updates are current, ruling out basic software installation and patching issues, system file integrity becomes the next logical area to investigate. SFC directly addresses this potential cause by verifying the integrity of core Windows files that applications rely upon. In contrast, Windows Memory Diagnostic is designed to test RAM for hardware faults, which typically manifest as different error codes (like 0xc0000005 for access violations) or more random system instability, not a consistent immediate crash with an 'unspecified error' upon application launch. Event Viewer, while invaluable for diagnosing issues, primarily provides logs and details; the technician already has the error code and the immediate need is a corrective action, not further information gathering. Reliability Monitor offers a historical overview of system stability and application crashes, but it is a reporting tool, not a repair utility. Therefore, SFC stands out as the direct tool for addressing the most probable underlying cause in this specific scenario: corrupted system files preventing a 64-bit application from initializing.

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