CCNA BIOS / UEFI Questions

30 questions · BIOS / UEFI · All types, answers revealed

1
MCQmedium

A user complains that their computer boots slowly and shows a 'Press F1 to continue' message every time. The firmware settings appear to have lost their configuration. What is the most likely cause?

A.The boot order is incorrect
B.The CMOS battery is failing
C.The hard drive is failing
D.The BIOS version is outdated
AnswerB

A dying CMOS battery loses settings on power-off, causing the BIOS to prompt for reconfiguration.

Why this answer

A failing or depleted CMOS battery cannot retain BIOS settings, causing defaults to load and often requiring user intervention at boot. This is a common issue that leads to the 'Press F1' prompt. The question tests understanding of CMOS battery function in maintaining firmware settings.

2
MCQmedium

After replacing a motherboard, a technician installs Windows but the system will not boot from the SSD. The drive is detected in UEFI. The technician recalls the previous motherboard used Legacy BIOS. What is the most likely issue?

A.The SSD is not getting power
B.The UEFI is set to UEFI mode but the drive uses MBR
C.Secure Boot is blocking the Windows bootloader
D.The CMOS battery is dead
AnswerB

UEFI requires GPT partition table; MBR drives are only bootable in Legacy/CSM mode.

Why this answer

If the new motherboard defaults to UEFI mode but the SSD was formatted with an MBR partition table (for Legacy), the system cannot boot. Changing to Legacy/CSM mode or reinstalling with GPT is needed. This tests understanding of partition table and boot mode compatibility.

3
MCQmedium

A customer reports that their new NVMe SSD is not detected by the system, even though it is properly seated. The motherboard supports both UEFI and legacy BIOS. Which firmware setting should be enabled to ensure the NVMe drive is recognized?

A.Enable Legacy BIOS mode
B.Enable Secure Boot
C.Enable UEFI boot mode and disable CSM
D.Enable SATA hot-plug
AnswerC

UEFI mode with CSM disabled provides native NVMe support, allowing the drive to be detected.

Why this answer

NVMe drives require UEFI mode because legacy BIOS lacks the necessary driver support for NVMe controllers. Enabling UEFI boot mode and disabling legacy/CSM allows the firmware to initialize the NVMe drive correctly. This question tests understanding of UEFI's role in supporting modern storage interfaces.

4
MCQmedium

A user reports that their computer suddenly cannot find the boot device, and the BIOS shows the SATA mode is set to 'IDE' instead of 'AHCI'. The drive was previously working. What is the most likely cause?

A.The hard drive has failed
B.The SATA cable is loose
C.The CMOS battery is failing
D.The SATA mode was changed to IDE
AnswerD

Windows installed in AHCI mode will not boot in IDE mode without driver changes, leading to a boot device not found error.

Why this answer

If the SATA mode is changed from AHCI to IDE, the OS driver may not load, causing a boot failure. This can happen after a CMOS reset or accidental BIOS change. The question tests understanding of SATA controller modes and their impact on booting.

5
MCQmedium

A technician is tasked with enabling virtualization on a desktop to run a hypervisor. After enabling the feature in the OS, the hypervisor still reports that virtualization is disabled. What should be checked in the firmware?

A.Enable Secure Boot
B.Enable Intel VT-x or AMD-V in the BIOS/UEFI
C.Disable Hyper-Threading
D.Update the chipset drivers
AnswerB

These CPU features must be enabled in firmware for the hypervisor to access hardware virtualization.

Why this answer

Virtualization support must be enabled in the CPU's firmware settings (e.g., Intel VT-x or AMD-V) before the OS can use it. The OS setting alone is insufficient. This question tests knowledge of firmware-level CPU features.

6
MCQmedium

A customer complains that their computer takes a very long time to boot and sometimes shows a 'CMOS Checksum Error' before starting. What is the most likely hardware issue?

A.The hard drive is failing
B.The RAM module is faulty
C.The CMOS battery is depleted
D.The UEFI firmware is corrupted
AnswerC

The battery powers the CMOS memory that stores settings; when low, settings are lost.

Why this answer

A CMOS checksum error indicates that the BIOS/UEFI settings are not being retained, often due to a failing or dead CMOS battery. This causes time/date resets and boot delays as the firmware re-detects hardware. This tests knowledge of common CMOS-related symptoms.

7
MCQeasy

A user wants to boot their laptop from a USB flash drive to run a diagnostic tool. They have already inserted the USB drive and restarted the system. What is the most efficient way to temporarily change the boot order to boot from the USB drive?

A.Enter the UEFI setup and change the boot order permanently.
B.Press the appropriate key to open the one-time boot menu and select the USB drive.
C.Disable Secure Boot in the UEFI settings.
D.Remove all other bootable drives from the system.
AnswerB

The one-time boot menu is designed for temporary boot device selection; it's the quickest method for a single boot from a different device.

Why this answer

Most modern UEFI systems allow you to press a key (like F12, F2, Esc) during startup to access a one-time boot menu. This lets you select the boot device for that session without permanently changing the boot order.

8
MCQeasy

A technician is installing a new M.2 NVMe SSD in a desktop computer. After installation, the drive is not listed in the operating system's disk management tool, but it appears in the UEFI firmware interface. What should the technician do first?

A.Update the UEFI firmware to the latest version.
B.Initialize the disk in Disk Management and create a volume.
C.Change the SATA mode from AHCI to IDE in UEFI.
D.Reseat the M.2 drive in the slot.
AnswerB

A new drive needs to be initialized with a partition style (MBR or GPT) and formatted before the OS can use it; this is done in Disk Management.

Why this answer

When a drive is recognized in UEFI but not in the OS, it often means the drive is not initialized or formatted. Disk Management can initialize the drive and assign a file system, making it usable by the OS.

9
MCQmedium

After updating the firmware on a workstation, the system fails to boot and displays a 'Boot Device Not Found' error. The hard drive is detected in UEFI settings. What is the most likely cause?

A.The hard drive has failed due to the update
B.Secure Boot is blocking the bootloader
C.The boot mode changed from Legacy to UEFI (or vice versa)
D.The CMOS battery needs replacement
AnswerC

A firmware update can reset the boot mode, making the existing partition table (MBR vs GPT) incompatible.

Why this answer

A firmware update can reset UEFI settings to defaults, including boot mode. If the drive was formatted for Legacy (CSM) but the system now defaults to UEFI, or vice versa, the bootloader won't be found. This tests understanding of boot mode compatibility.

10
MCQmedium

A technician is building a new PC for a graphic designer who needs to run Windows 11. The technician installs a 2 TB NVMe SSD and 32 GB of RAM. During Windows installation, the installer reports that the drive cannot be used because it uses the MBR partition table. What UEFI setting or action should the technician change?

A.Enable Legacy BIOS mode in the UEFI to support MBR.
B.Disable Secure Boot in the UEFI settings.
C.Convert the drive to GPT using the diskpart utility during installation.
D.Update the UEFI firmware to the latest version.
AnswerC

GPT is required for UEFI boot; converting the drive to GPT using diskpart (clean, convert gpt) allows Windows to install on the drive.

Why this answer

Windows 11 requires UEFI with GPT partition table and Secure Boot. The error indicates the drive is using MBR, which is incompatible with UEFI. The technician should either convert the drive to GPT using diskpart or reinitialize it as GPT during installation.

11
MCQeasy

A technician is tasked with enabling hardware-level virtualization on a desktop to run a virtual machine. Which UEFI setting must be enabled?

A.Enable Secure Boot
B.Enable Execute Disable Bit (XD/NX)
C.Enable Intel VT-x or AMD-V
D.Set SATA mode to AHCI
AnswerC

These CPU features allow the hypervisor to run efficiently.

Why this answer

Intel VT-x or AMD-V is the hardware virtualization feature that must be enabled in the CPU configuration section of UEFI. Without it, virtual machines will run slowly or fail to start. This tests knowledge of common UEFI settings for virtualization.

12
MCQhard

A company is migrating its fleet of 100 desktops from Windows 10 to Windows 11. The IT department needs to enable TPM 2.0 and Secure Boot on each system via the UEFI. Some older systems have TPM disabled by default. Which UEFI setting must be changed to enable TPM?

A.Enable TPM in the UEFI security settings and set the boot mode to UEFI.
B.Update the UEFI firmware to the latest version from the manufacturer.
C.Disable the integrated graphics to free up resources for TPM.
D.Set the SATA controller to RAID mode.
AnswerA

TPM must be explicitly enabled in UEFI security settings; UEFI boot mode is also required for Secure Boot and Windows 11.

Why this answer

TPM (Trusted Platform Module) is often disabled by default in the UEFI firmware. It must be enabled in the security settings of the UEFI. Additionally, the system must be set to UEFI mode (not Legacy) with Secure Boot enabled for Windows 11 compatibility.

13
MCQeasy

During a routine hardware upgrade, a technician installs a new graphics card. The system powers on but no display appears. The old card works fine. What UEFI setting should be checked first?

A.Disable Secure Boot
B.Change the primary video adapter from onboard to PCIe
C.Enable CSM (Compatibility Support Module)
D.Update the UEFI firmware to the latest version
AnswerB

This tells the firmware to initialize the discrete GPU first.

Why this answer

If the system has integrated graphics and a discrete card, the UEFI may default to the integrated output. Changing the primary video adapter to PCIe/ PEG forces the system to use the new card. This tests understanding of video initialization order in UEFI.

14
MCQhard

A technician is deploying a new server that requires RAID 10 for data redundancy and performance. The motherboard has an onboard RAID controller. After configuring the RAID array in the UEFI RAID utility, the technician installs the OS, but the RAID volume is not visible in the OS installer. What is the most likely cause?

A.The RAID array was not properly initialized in the UEFI RAID utility.
B.The SATA mode is set to AHCI instead of RAID in the UEFI.
C.The UEFI boot mode is set to Legacy, which does not support RAID.
D.The RAID driver is missing from the OS installation media.
AnswerB, D

For the onboard RAID controller to function, the SATA mode must be set to RAID in the UEFI; AHCI mode treats drives individually, not as an array.

Why this answer

When using a hardware RAID controller, the OS installer needs the appropriate driver to recognize the RAID volume. Without the driver, the installer sees individual drives instead of the array. The technician must load the RAID driver during installation, typically by pressing a key (e.g., F6) or browsing for the driver.

15
MCQhard

A technician upgrades a workstation from Windows 10 to Windows 11, but the installation fails with an error that the system does not support TPM 2.0. The CPU is compatible. What must the technician do in UEFI to resolve this?

A.Enable Secure Boot and set it to Windows UEFI mode
B.Enable the TPM device in UEFI security settings
C.Disable CSM and set boot mode to UEFI only
D.Update the UEFI firmware to the latest version
AnswerB

TPM 2.0 must be enabled and active for Windows 11 installation.

Why this answer

Windows 11 requires TPM 2.0, which may be disabled in UEFI by default. The technician must enable the TPM device in the security settings. This tests knowledge of TPM configuration and its role in system requirements.

16
MCQhard

During a BIOS update on a workstation, the power is interrupted, and now the system fails to POST. The motherboard has a backup BIOS chip. What is the most efficient way to recover the system?

A.Replace the motherboard
B.Use a USB flash drive with the correct BIOS file and press a recovery key combination
C.Remove the CMOS battery for 30 minutes
D.Switch the motherboard's dual BIOS jumper to the backup position
AnswerD

This physically selects the backup BIOS chip, allowing the system to boot and later reflash the primary chip.

Why this answer

Many motherboards have a dual BIOS feature where a backup chip stores a factory-default firmware. Switching to the backup BIOS restores functionality without needing external tools. This scenario tests knowledge of BIOS recovery mechanisms and the importance of redundant firmware.

17
MCQmedium

A technician is configuring a new server and needs to ensure that only signed operating system bootloaders can be loaded. Which UEFI feature should be enabled?

A.Enable Fast Boot
B.Enable Legacy Boot
C.Enable Secure Boot
D.Enable Boot from USB
AnswerC

Secure Boot verifies digital signatures of bootloaders, ensuring only trusted code executes.

Why this answer

Secure Boot enforces cryptographic verification of bootloaders, preventing unauthorized code from running during boot. This is a key security feature in UEFI. The question tests understanding of Secure Boot's purpose and implementation.

18
MCQmedium

A technician is troubleshooting a server that randomly resets the time and date to 2000 after being powered off for a few hours. The system otherwise boots and runs normally. Which component is most likely failing?

A.The power supply unit is failing
B.The motherboard clock crystal is defective
C.The CMOS battery needs replacement
D.The UEFI firmware has a bug
AnswerC

A low battery cannot keep the clock running when the system is off.

Why this answer

The CMOS battery maintains the real-time clock and UEFI settings when power is off. If it fails, the time resets and settings may be lost. This tests the ability to distinguish between battery failure and other hardware issues.

19
MCQeasy

A technician needs to boot a laptop from a USB drive to run a diagnostic tool. The USB is plugged in but the system skips it and boots from the internal SSD. Which UEFI setting is most likely preventing the USB boot?

A.Disable Secure Boot
B.Enable Fast Boot
C.Set SATA mode to RAID
D.Disable the TPM
AnswerA

Secure Boot can prevent booting from unsigned media like many diagnostic USBs.

Why this answer

If Secure Boot is enabled and the USB is not signed or UEFI-bootable, the system may ignore it. Alternatively, the boot order may not include USB. This tests understanding of boot security and order settings.

20
MCQmedium

A technician is troubleshooting a desktop that beeps three times repeatedly and shows a blank screen upon power-on. The system has a discrete GPU installed and two sticks of RAM. What is the most likely cause indicated by the beep code?

A.The discrete GPU is not seated properly.
B.The CPU has failed or is overheating.
C.The RAM is faulty or not properly installed.
D.The BIOS battery is dead.
AnswerC

Three beeps are a common AMI BIOS code for a memory error; the technician should reseat, test one stick at a time, or replace the RAM.

Why this answer

Beep codes are used by the BIOS/UEFI to indicate hardware errors during POST. Three beeps typically indicate a memory (RAM) error. The technician should reseat or test the RAM sticks individually to isolate the faulty module.

21
MCQhard

After replacing a CPU in a desktop, the system powers on but shows a black screen with no POST. The old CPU worked fine. Which BIOS-related step should be taken first?

A.Reset the CMOS by removing the battery
B.Update the BIOS to a version that supports the new CPU
C.Check the CPU power cable connection
D.Enable legacy boot mode
AnswerB

A BIOS update provides the necessary microcode for the new CPU to function.

Why this answer

Many motherboards require a BIOS update to support newer CPU microcode. Without it, the system cannot initialize the CPU. This question tests knowledge of CPU compatibility and the role of firmware updates in hardware support.

22
MCQeasy

A customer reports that their new desktop PC runs for exactly 30 minutes and then shuts down. After the shutdown, the system won't power back on for several minutes. What is the most likely BIOS/UEFI-related cause of this behavior?

A.The BIOS has a power-on password enabled.
B.The BIOS is set to the wrong CPU multiplier.
C.The BIOS thermal protection feature is triggering due to CPU overheating.
D.The UEFI boot order is set to network boot first.
AnswerC

The BIOS monitors CPU temperature and shuts down the system when a critical threshold is reached; the cooldown period is the time needed for the CPU to cool below that threshold.

Why this answer

This scenario describes thermal shutdown protection. The BIOS/UEFI monitors CPU temperature via sensors and will shut down the system to prevent damage if temperatures exceed safe thresholds. The delay before restarting allows the CPU to cool down.

23
MCQmedium

During a system boot, a user sees an error message: 'CMOS checksum error - Defaults loaded.' The system then boots normally but loses the date and time settings after power-off. What is the most likely hardware failure?

A.The UEFI firmware has become corrupted and needs reflashing.
B.The motherboard's CMOS battery is depleted or failing.
C.The power supply unit is not providing enough standby power.
D.The hard drive is failing and corrupting the boot sector.
AnswerB

The CMOS battery maintains the BIOS settings and real-time clock when the system is off; a failing battery causes checksum errors and loss of date/time.

Why this answer

The CMOS checksum error indicates that the BIOS settings are corrupted or not being retained. The date/time resetting after power-off points to a failing or dead CMOS battery, which powers the volatile memory that stores these settings when the system is off.

24
MCQeasy

A technician is configuring a new workstation for a secure environment. The policy requires that only signed operating systems can boot. Which UEFI feature should be enabled?

A.Enable Legacy Boot (CSM)
B.Enable Secure Boot
C.Enable TPM
D.Set boot order to network first
AnswerB

Secure Boot verifies the digital signature of the bootloader.

Why this answer

Secure Boot ensures that only software signed with trusted certificates can boot. This prevents unauthorized bootloaders and rootkits. This tests knowledge of UEFI security features.

25
MCQhard

A technician is tasked with securing a workstation that will be used in a public kiosk. The requirement is that the system must only boot from the internal SSD and must prevent booting from USB drives or optical media. Which UEFI security feature should be configured?

A.Enable Secure Boot and set a UEFI administrator password.
B.Disable all external boot devices in the UEFI boot order and set a supervisor password.
C.Set the boot mode to Legacy BIOS and disable USB support.
D.Enable the TPM and set a power-on password.
AnswerB

Disabling external boot devices in the boot order prevents the system from attempting to boot from them; a supervisor password prevents unauthorized changes to these settings.

Why this answer

To prevent unauthorized booting from external media, the technician must set a boot order that prioritizes the internal SSD and disable other boot devices. Additionally, setting a UEFI administrator password prevents unauthorized users from changing these settings.

26
MCQmedium

A technician is configuring a new workstation and needs to ensure the system can address more than 4 GB of RAM. The motherboard supports 16 GB of DDR4 memory. Which UEFI setting must be verified to ensure the OS can use all installed memory?

A.Enable the 'Memory Remap' feature in the UEFI.
B.Set the boot mode to Legacy BIOS instead of UEFI.
C.Disable the integrated graphics in the UEFI.
D.Change the SATA mode from AHCI to RAID.
AnswerA

Memory remapping reallocates the address space above 4 GB so the OS can use all installed RAM; without it, the system may only see 4 GB or less.

Why this answer

For systems with more than 4 GB of RAM, the OS must be 64-bit, and the firmware must have memory remapping enabled. This feature allows the UEFI to reassign memory addresses previously reserved for PCI devices, making the full RAM capacity available to the OS.

27
MCQeasy

A customer reports that their computer beeps three times, pauses, then repeats, and nothing is displayed on the screen. What does this POST code typically indicate?

A.CPU failure
B.Memory error
C.Graphics card failure
D.Power supply failure
AnswerB

Three beeps commonly indicate a memory issue, such as a bad or unseated DIMM.

Why this answer

Three beeps in many BIOS versions (especially AMI and Award) indicate a memory error, such as a faulty or improperly seated RAM module. This is a standard POST diagnostic code. The question tests basic familiarity with beep codes.

28
MCQeasy

A technician needs to install Windows 10 on a new PC with a 2 TB hard drive. The motherboard supports UEFI with GPT. Which partition scheme and boot mode should be used to support the full drive capacity?

A.UEFI with MBR
B.Legacy BIOS with GPT
C.UEFI with GPT
D.Legacy BIOS with MBR
AnswerC

UEFI with GPT supports drives over 2 TB and is the required configuration for modern Windows installations.

Why this answer

UEFI requires GPT partition table to boot, and GPT supports drives larger than 2 TB. Legacy BIOS with MBR cannot address beyond 2 TB. This question reinforces the relationship between UEFI and GPT for large drives.

29
MCQeasy

A user reports that their new SSD is not recognized by the system. The drive is properly connected and powered. Which UEFI setting should be checked to ensure the drive is detected?

A.Enable Secure Boot
B.Set SATA mode to AHCI or RAID as appropriate
C.Disable the TPM chip
D.Change boot order to list the SSD first
AnswerB

The SATA controller mode must match the drive's requirements; incorrect mode can cause the drive to be invisible.

Why this answer

The correct answer is to check the SATA configuration mode. If the SATA controller is set to RAID or AHCI when the drive requires the other, or if it's disabled, the drive may not be detected. This tests understanding of how UEFI/BIOS settings affect hardware enumeration.

30
MCQhard

A technician is upgrading a workstation from a 500 GB HDD to a 1 TB SSD. After installing the SSD, the system boots into the old OS from the HDD instead of the new SSD. The boot order in UEFI shows only the HDD. What is the most likely reason?

A.The SSD is not connected to the fastest SATA port
B.The SSD is not partitioned with GPT or lacks an EFI system partition
C.The HDD has a higher priority in the boot order
D.The SSD needs a firmware update
AnswerB

UEFI requires a GPT disk with an EFI system partition to recognize it as a bootable device.

Why this answer

The SSD may not be initialized with a GPT partition table or may lack an EFI system partition, making it invisible to the UEFI boot manager. The technician should check the partition style and ensure the SSD is properly formatted for UEFI boot. This question tests advanced knowledge of UEFI boot requirements.

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