mediumMultiple Choice
220-1201 Practice Question: A technician is tasked with enabling…
A technician is tasked with enabling virtualization on a desktop to run a hypervisor. After enabling the feature in the OS, the hypervisor still reports that virtualization is disabled. What should be checked in the firmware?
⚠ Common exam trap
The trap is that candidates assume the OS-level virtualization checkbox is sufficient, forgetting that firmware must expose VT-x/AMD-V before any hypervisor can use it.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Enable Intel VT-x or AMD-V in the BIOS/UEFI
Even after enabling virtualization in the OS, the hypervisor reports it is disabled because hardware-assisted virtualization (Intel VT-x or AMD-V) must be enabled in the BIOS/UEFI firmware. The OS setting only allows the hypervisor to use the feature; the CPU feature itself is gated by firmware. Enabling Intel VT-x or AMD-V in BIOS/UEFI is therefore the correct next step.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Enable Secure Boot
Why it's wrong here
Secure Boot is a UEFI firmware feature designed to enhance system security by preventing unauthorized operating systems and software from loading during the boot process. It achieves this by verifying the digital signatures of boot components against trusted keys stored in the firmware. While crucial for system integrity and protection against rootkits, Secure Boot operates at a different layer and has no direct impact on enabling or disabling the CPU's hardware virtualization extensions like Intel VT-x or AMD-V. Therefore, enabling it will not resolve the task of enabling virtualization.
- ✓
Enable Intel VT-x or AMD-V in the BIOS/UEFI
Why this is correct
Intel VT-x (Virtualization Technology for x86) and AMD-V (AMD Virtualization) are specific CPU hardware extensions that provide direct support for virtualization. These features create a more efficient and secure environment for hypervisors by allowing them to run guest operating systems with near-native performance and direct access to hardware resources. Access to these critical hardware capabilities is controlled at the firmware level, meaning they must be explicitly enabled within the system's BIOS or UEFI settings before any hypervisor can utilize them. Without these extensions active, software-based virtualization might be possible but will lack performance and advanced features.
- ✗
Disable Hyper-Threading
Why it's wrong here
Hyper-Threading, a technology primarily found in Intel processors, allows a single physical CPU core to appear as two logical processors to the operating system. This enhances multi-threaded application performance by allowing the core to execute two instruction threads concurrently when resources permit. While it optimizes CPU utilization and throughput, Hyper-Threading is a core-level optimization for thread execution and is entirely distinct from the CPU's dedicated hardware virtualization extensions (VT-x/AMD-V). Disabling it would not enable virtualization and might even reduce overall system performance.
- ✗
Update the chipset drivers
Why it's wrong here
Chipset drivers are software components installed within the operating system that facilitate communication between the OS and the motherboard's chipset. They manage various system components like USB controllers, storage interfaces, and PCIe lanes, ensuring proper functionality and performance within the operating environment. However, these drivers operate at the software layer, within the OS, and do not control or enable fundamental hardware features like CPU virtualization extensions (VT-x/AMD-V), which are configured at the firmware (BIOS/UEFI) level. Updating them would not impact the ability to enable virtualization.
Go deeper
Related to this question
Learn chapter
Troubleshoot: PC Hardware Issues
Key term
CPU
The Central Processing Unit (CPU) is the main electronic brain of a computer that carries out instructions from software by performing basic arithmetic, logic, control, and input/output operations.
Key term
UEFI
UEFI (Unified Extensible Firmware Interface) is a modern firmware interface that initializes hardware and boots the operating system, replacing the older BIOS.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official CompTIA exam blueprint
This 220-1201 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1201 exam.