A network administrator is using Cisco DNA Center Assurance to monitor a campus network. The administrator notices that a particular client device is experiencing poor voice quality. Which Cisco DNA Center Assurance feature should be used to analyze the issue and determine the root cause?
Client 360 provides a comprehensive view of a specific client's experience, including onboarding, connectivity, and application performance. It includes detailed metrics such as voice quality (MOS), packet loss, and latency. In this scenario, Client 360 would allow the administrator to drill down into the client's voice traffic and identify the root cause of poor voice quality.
Why this answer
Client 360 in Cisco DNA Center Assurance offers detailed insights into a specific client's network experience, including voice quality metrics like MOS, jitter, and packet loss. By using Client 360, the administrator can quickly identify whether the poor voice quality is due to network congestion, wireless interference, or other factors, enabling targeted remediation.
Exam trap
The trap here is confusing the Application Health Dashboard with Client 360; the former provides application-level health, not per-client voice quality analysis.