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300-410 Practice Question: An EIGRP network is experiencing stuck-in-active…

An EIGRP network is experiencing stuck-in-active (SIA) routes after a link failure. Router R1 has the following relevant configuration: router eigrp 100 network 10.0.0.0 0.255.255.255 Router R2 shows: show ip eigrp topology 10.1.1.0/24 IP-EIGRP topology entry for 10.1.1.0/24 State: Active, 00:01:30, Reply status 10.2.2.2, 10.3.3.3 What is the root cause?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Query scope is too wide; configure stub routing or summarization to limit queries.

The route is stuck-in-active because queries are sent to all neighbors and one or more are not replying. This can be due to query scope issue where routers in the query path have no route and keep querying further, causing timeout. The correct fix is to use summary routes or distribute-lists to limit query scope.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Query scope is too wide; configure stub routing or summarization to limit queries.

    Why this is correct

    EIGRP queries propagate to all neighbors; if a router has no alternate path, it queries further, causing SIA. Stub routing or summarization reduces query domain.

  • The K-values are mismatched; check metric weights.

    Why it's wrong here

    K-value mismatch would prevent adjacency, not cause SIA.

  • The network command includes too many interfaces; use passive-interface.

    Why it's wrong here

    Passive-interface prevents adjacencies but does not directly cause SIA.

  • The hold time is too short; increase to 180 seconds.

    Why it's wrong here

    Hold time affects neighbor loss, not SIA due to query reply timeout.

Quick reference

Routing Protocol Comparison

ProtocolMetricMax HopsAlgorithmType
RIP v2Hop count15Bellman-FordDistance vector
OSPFCost (bandwidth)UnlimitedDijkstra (SPF)Link state
EIGRPComposite metricUnlimitedDUALHybrid
IS-ISCostUnlimitedDijkstraLink state
BGPPolicy / attributesUnlimitedPath vectorPath vector

RIP's 15-hop limit makes it unsuitable for large networks. OSPF and EIGRP dominate modern enterprise deployments.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

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