This 300-410 practice question tests your understanding of eigrp troubleshooting. Examine the command output carefully: the correct answer depends on what the output actually shows, not on general recall alone. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A network uses Control Plane Policing (CoPP) to protect the router. Router R1 has CoPP policy applied that rate-limits all traffic to 1 Mbps. R1 shows: 'show policy-map control-plane' indicates drops for EIGRP packets. R1's EIGRP neighbor R2 is flapping. What is the root cause?
The CoPP policy rate-limits EIGRP packets to 1 Mbps, but EIGRP hellos are small and frequent; the rate-limit may still drop them if the policer is not properly configured for burst.
Even small packets can be dropped if the policer uses a strict rate without adequate burst size.
B
R2 is sending too many EIGRP packets, exceeding the rate-limit.
Why wrong: The issue is the policer, not excessive traffic.
C
R1 has an ACL that blocks EIGRP packets before they reach the control plane.
Why wrong: CoPP is applied to the control plane, not an ACL.
D
The CoPP policy is applied to the wrong interface.
Why wrong: CoPP is applied globally to the control plane, not per interface.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The CoPP policy rate-limits EIGRP packets to 1 Mbps, but EIGRP hellos are small and frequent; the rate-limit may still drop them if the policer is not properly configured for burst.
CoPP rate-limits control plane traffic, including EIGRP hellos. If the rate is too low, hellos are dropped, causing the neighbor relationship to flap.
Key principle: OSPF neighbour adjacency depends on matching area, hello/dead timers, network type, and authentication — IP reachability alone is not enough.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
The CoPP policy rate-limits EIGRP packets to 1 Mbps, but EIGRP hellos are small and frequent; the rate-limit may still drop them if the policer is not properly configured for burst.
Why this is correct
Even small packets can be dropped if the policer uses a strict rate without adequate burst size.
The CoPP policy is applied to the wrong interface.
Why it's wrong here
CoPP is applied globally to the control plane, not per interface.
Common exam traps
Common exam trap: OSPF can fail even when IP connectivity looks correct
OSPF neighbour formation depends on matching areas, timers, network type, authentication and passive-interface behaviour. Do not choose an answer only because the devices can ping.
Detailed technical explanation
How to think about this question
OSPF questions usually test the details that control adjacency and route selection. Read the neighbour state, area, router ID and interface configuration before deciding what is wrong.
KKey Concepts to Remember
OSPF neighbours must agree on key parameters.
Router ID selection can affect neighbour relationships and LSDB output.
OSPF cost influences the preferred path.
A route can appear in OSPF information but not become the installed route.
TExam Day Tips
→Check area mismatch first when OSPF adjacency fails.
→Review passive interfaces when a network is advertised but no neighbour forms.
→Use show ip ospf neighbor and show ip route clues carefully.
Key takeaway
OSPF neighbour adjacency depends on matching area, hello/dead timers, network type, and authentication — IP reachability alone is not enough.
Real-world example
How this comes up in practice
A network engineer at a university connects two campus buildings via a fibre link. Both routers run OSPF, but no adjacency forms — even though both routers can ping each other. The engineer finds one router is in area 0 and the other in area 1. OSPF adjacency requires matching area numbers, hello/dead timers, and network type. IP reachability alone is not enough.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this 300-410 question in full detail.
Review OSPF neighbour requirements — matching area type, hello and dead timers, network type, stub flags, and authentication. Study show ip ospf neighbor states (INIT, 2-WAY, FULL). Then practise related 300-410 OSPF questions on adjacency and route selection.
EIGRP Troubleshooting — This question tests EIGRP Troubleshooting — OSPF neighbours must agree on key parameters..
What is the correct answer to this question?
The correct answer is: The CoPP policy rate-limits EIGRP packets to 1 Mbps, but EIGRP hellos are small and frequent; the rate-limit may still drop them if the policer is not properly configured for burst. — CoPP rate-limits control plane traffic, including EIGRP hellos. If the rate is too low, hellos are dropped, causing the neighbor relationship to flap.
What should I do if I get this 300-410 question wrong?
Review OSPF neighbour requirements — matching area type, hello and dead timers, network type, stub flags, and authentication. Study show ip ospf neighbor states (INIT, 2-WAY, FULL). Then practise related 300-410 OSPF questions on adjacency and route selection.
What is the key concept behind this question?
OSPF neighbours must agree on key parameters.
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