This 300-410 practice question tests your understanding of eigrp troubleshooting. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A network engineer runs the following command to troubleshoot an EIGRP issue:
R1# show ip eigrp traffic
IP-EIGRP Traffic Statistics for process 100
Hellos sent/received: 500/495
Updates sent/received: 10/8
Queries sent/received: 2/1
Replies sent/received: 1/2
Acks sent/received: 8/10
Input queue high water mark: 2, Input queue depth: 0
Total packets sent: 521, received: 516
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The EIGRP process is functioning normally with no signs of congestion or issues.
The output shows EIGRP traffic statistics. The number of queries and replies is low, indicating a stable network. The input queue depth is 0, meaning no packets are queued. This is normal operation.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
The network is experiencing a high number of queries, indicating instability.
Why it's wrong here
Only 2 queries were sent, which is low and indicates stability.
✓
The EIGRP process is functioning normally with no signs of congestion or issues.
Why this is correct
The traffic statistics are balanced and the input queue is empty, indicating normal operation.
Related concept
Read the scenario before looking for a memorised answer.
✗
There is a problem with packet loss because more hellos were sent than received.
Why it's wrong here
The difference is minimal (5 packets) and could be due to timing; it does not indicate significant loss.
✗
The router is not receiving acknowledgments for its updates.
Why it's wrong here
Acks received (10) is close to updates sent (10), indicating proper acknowledgment.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 300-410 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this 300-410 question in full detail.
Identify which 300-410 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
EIGRP Troubleshooting — This question tests EIGRP Troubleshooting — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: The EIGRP process is functioning normally with no signs of congestion or issues. — The output shows EIGRP traffic statistics. The number of queries and replies is low, indicating a stable network. The input queue depth is 0, meaning no packets are queued. This is normal operation.
What should I do if I get this 300-410 question wrong?
Identify which 300-410 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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