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300-410 Practice Question: Runs the following command to troubleshoot an…

A network engineer runs the following command to troubleshoot an EIGRP issue:

R1# show ip eigrp traffic

IP-EIGRP Traffic Statistics for process 100 Hellos sent/received: 500/495 Updates sent/received: 10/8 Queries sent/received: 2/1 Replies sent/received: 1/2 Acks sent/received: 8/10 Input queue high water mark: 2, Input queue depth: 0 Total packets sent: 521, received: 516

What does this output indicate?

⚠ Common exam trap

Cisco often tests the misconception that any asymmetry in hello packet counts indicates packet loss, when in fact EIGRP hellos are sent unreliably and a slight mismatch is normal due to timing differences or interface delays.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The EIGRP process is functioning normally with no signs of congestion or issues.

The output shows a balanced exchange of EIGRP packets with no retransmissions, a low input queue depth of 0, and a high water mark of only 2. These metrics indicate the EIGRP process is stable, with no congestion, packet loss, or neighbor issues. The slight difference between hellos sent (500) and received (495) is normal due to timing or asymmetric paths and does not indicate a problem.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The network is experiencing a high number of queries, indicating instability.

    Why it's wrong here

    Only 2 queries were sent, which is low and indicates stability.

  • The EIGRP process is functioning normally with no signs of congestion or issues.

    Why this is correct

    The traffic statistics are balanced and the input queue is empty, indicating normal operation.

  • There is a problem with packet loss because more hellos were sent than received.

    Why it's wrong here

    The difference is minimal (5 packets) and could be due to timing; it does not indicate significant loss.

  • The router is not receiving acknowledgments for its updates.

    Why it's wrong here

    Acks received (10) is close to updates sent (10), indicating proper acknowledgment.

Quick reference

Routing Protocol Comparison

ProtocolMetricMax HopsAlgorithmType
RIP v2Hop count15Bellman-FordDistance vector
OSPFCost (bandwidth)UnlimitedDijkstra (SPF)Link state
EIGRPComposite metricUnlimitedDUALHybrid
IS-ISCostUnlimitedDijkstraLink state
BGPPolicy / attributesUnlimitedPath vectorPath vector

RIP's 15-hop limit makes it unsuitable for large networks. OSPF and EIGRP dominate modern enterprise deployments.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 300-410 practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 300-410 exam.