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300-410 Practice Question: Is troubleshooting a DHCPv4 issue on a Cisco…

A network engineer is troubleshooting a DHCPv4 issue on a Cisco router configured as a DHCP server. Clients on VLAN 10 are unable to obtain IP addresses. The engineer verifies that the DHCP pool is correctly configured and that the router interface facing the clients has 'ip helper-address 192.168.1.1' pointing to the DHCP server. However, the DHCP server is on a different subnet and the router's interface is in a VRF. The DHCP DISCOVER messages are not reaching the server. What is the most likely cause?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The 'ip helper-address' command must be configured under the interface with the VRF name using 'ip helper-address vrf <vrf-name> <server-ip>'.

The DHCP relay agent (the router) must be configured to forward DHCP broadcasts across VRFs using the 'ip helper-address vrf <name>' command, otherwise the packets are dropped because the interface is in a VRF and the helper address is not VRF-aware.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The DHCP pool is missing the 'default-router' command.

    Why it's wrong here

    Incorrect because the DHCP pool configuration is verified correct, and missing default-router would not prevent DISCOVER messages from reaching the server.

  • The router needs the 'ip dhcp relay information option' command to insert Option 82.

    Why it's wrong here

    Incorrect because Option 82 is not required for basic DHCP relay; it is used for security and policy, not for basic forwarding.

  • The 'ip helper-address' command must be configured under the interface with the VRF name using 'ip helper-address vrf <vrf-name> <server-ip>'.

    Why this is correct

    Correct because when the interface is in a VRF, the helper address must specify the VRF to ensure the DHCP broadcast is forwarded into the correct routing table.

  • The DHCP server is not configured with a scope for the client subnet.

    Why it's wrong here

    Incorrect because the issue is that DISCOVER messages never reach the server, so the server's scope configuration is irrelevant at this point.

Visual reference

Client DHCP Server 1 Discover (broadcast) 2 Offer (IP: 192.168.1.10) 3 Request (I accept) 4 Acknowledge (lease confirmed) DORA — the four-step DHCP lease process

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Written by Johnson Ajibi, MSc IT Security

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