300-710 SNCF Integration Practice Question
An engineer configures Cisco Secure Firewall Threat Defense to ingest context from Cisco ISE using pxGrid. The integration status on the FMC shows 'Connected', but when inspecting user identities via the FTD CLI using 'show user-identity user', no active users appear. Which CLI command should the engineer use to troubleshoot the pxGrid session feed specifically at the FTD process level?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Access the expert mode shell and check the identity daemon logs or execute 'show idedb statistics'.
To troubleshoot low-level pxGrid and identity agent behavior on Secure Firewall Threat Defense, engineers use diagnostic shell commands such as 'pmtool' or checking the identity daemon logs located in /var/log/Cisco/identity or running 'show idedb' commands.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Run 'clear pxgrid cache' from the FTD privileged EXEC mode.
Why it's wrong here
This command does not exist in standard FTD CLI syntax for troubleshooting identity.
- ✓
Access the expert mode shell and check the identity daemon logs or execute 'show idedb statistics'.
Why this is correct
The 'idedb' commands and identity daemon logs on the FTD expert shell provide deep visibility into whether user mappings are being received and stored in the database.
- ✗
Run 'debug crypto pxgrid' from the FMC CLI.
Why it's wrong here
pxGrid runs as part of the FTD platform/identity services, and crypto debugging is typically for IPsec/VPN tunnels.
- ✗
Execute 'show threat-response status' on the FTD.
Why it's wrong here
Threat response status is unrelated to local ISE pxGrid identity database troubleshooting.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Cisco exam blueprint
This 300-710 SNCF practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 300-710 SNCF exam.