A user is unable to pass posture assessment because the 'AnyConnect Compliance Module' is not detecting the antivirus software. Which log file on the endpoint should be reviewed to troubleshoot the compliance module's scanning logic?
Trap 1: NAC Agent Log (nac_agent.log)
The NAC Agent is legacy; the question specifies the AnyConnect Compliance Module.
Trap 2: Windows Event Viewer - Application Log
While some errors appear here, the detailed scanning logic is in the AnyConnect directory.
Trap 3: ISE Posture Log (ise_posture.log)
This log is on the ISE server, not the client endpoint.
- A
NAC Agent Log (nac_agent.log)
Why it fails: The NAC Agent is legacy; the question specifies the AnyConnect Compliance Module.
- B
Windows Event Viewer - Application Log
Why it fails: While some errors appear here, the detailed scanning logic is in the AnyConnect directory.
- C
AnyConnect Compliance Module log (ac_ise_posture.log)
The ac_ise_posture.log records the compliance module's scanning activity, including which antivirus definitions and registry keys it checks. Reviewing it reveals why detection failed, such as unsupported AV vendor or missing signature data, directly addressing the posture assessment failure.
- D
ISE Posture Log (ise_posture.log)
Why it fails: This log is on the ISE server, not the client endpoint.