- A
DNS records for the domain controller have not updated
Why wrong: DNS changes are unrelated to password caching.
- B
ISE has cached the previous password and is still using it for authentication
ISE can cache AD credentials; the cache may take up to 30 minutes to refresh after a password change.
- C
The wireless controller has a local password cache
Why wrong: The controller typically sends authentication requests to ISE; it does not cache passwords.
- D
The RADIUS server on the wireless controller is caching credentials
Why wrong: RADIUS servers, not controllers, handle authentication, and ISE may cache.
350-701 Practice Question: Secure Network Access, Visibility and Enforcement
This 350-701 practice question tests your understanding of secure network access, visibility and enforcement. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
An organization uses ISE for wireless LAN authentication via 802.1X with PEAP-MSCHAPv2. Users authenticate against Active Directory. Recently, some users report that after changing their domain password, they cannot connect to the wireless network for about 30 minutes. What is the most likely cause?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"most likely"Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
ISE has cached the previous password and is still using it for authentication
Option C is correct because ISE caches credentials for a period; if the password is changed, the cached version may still be used until the cache expires. Option A is wrong because RADIUS servers do not typically cache credentials by default. Option B is wrong because DNS issues would affect all users, not just those with password changes. Option D is wrong because the wireless controller does not cache passwords; it passes through to ISE.
Key principle: Authentication proves identity; authorization controls what that identity can do after login. Both must work for full privileged access.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
DNS records for the domain controller have not updated
Why it's wrong here
DNS changes are unrelated to password caching.
- ✓
ISE has cached the previous password and is still using it for authentication
Why this is correct
ISE can cache AD credentials; the cache may take up to 30 minutes to refresh after a password change.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Authentication checks who the user is.
- ✗
The wireless controller has a local password cache
Why it's wrong here
The controller typically sends authentication requests to ISE; it does not cache passwords.
- ✗
The RADIUS server on the wireless controller is caching credentials
Why it's wrong here
RADIUS servers, not controllers, handle authentication, and ISE may cache.
Common exam traps
Common exam trap: authentication is not authorization
Logging in proves the user can authenticate. It does not automatically mean the user is allowed to enter privileged or configuration mode. Watch for AAA authorization, privilege level and command authorization details.
Detailed technical explanation
How to think about this question
This kind of question is testing the difference between identity and permission. A user may successfully log in to a router because authentication is working, but still fail to enter configuration mode because authorization is missing, misconfigured or mapped to a lower privilege level.
KKey Concepts to Remember
- Authentication checks who the user is.
- Authorization controls what the user is allowed to do after login.
- Privilege levels affect access to EXEC and configuration commands.
- AAA, TACACS+ and RADIUS can separate login success from command access.
TExam Day Tips
- Do not assume successful login means full administrative access.
- Look for words such as cannot enter configuration mode, privilege level, authorization or command access.
- Separate login problems from permission problems before choosing the answer.
Key takeaway
Authentication proves identity; authorization controls what that identity can do after login. Both must work for full privileged access.
Real-world example
How this comes up in practice
A junior network technician can log in to a core router but cannot reach the enable prompt or configuration mode. The AAA server is authenticating the login — but the authorisation policy only grants privilege level 1, not 15. Authentication (who you are) is working; authorisation (what you can do) is not.
What to study next
Got this wrong? Here's your next step.
Review Cisco AAA concepts — authentication, authorization, and accounting. Study privilege levels (0–15), command authorization under TACACS+, and how RADIUS differs. Then practise related 350-701 questions on access control and AAA configuration.
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Secure Network Access, Visibility and Enforcement — study guide chapter
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FAQ
Questions learners often ask
What does this 350-701 question test?
Secure Network Access, Visibility and Enforcement — This question tests Secure Network Access, Visibility and Enforcement — Authentication checks who the user is..
What is the correct answer to this question?
The correct answer is: ISE has cached the previous password and is still using it for authentication — Option C is correct because ISE caches credentials for a period; if the password is changed, the cached version may still be used until the cache expires. Option A is wrong because RADIUS servers do not typically cache credentials by default. Option B is wrong because DNS issues would affect all users, not just those with password changes. Option D is wrong because the wireless controller does not cache passwords; it passes through to ISE.
What should I do if I get this 350-701 question wrong?
Review Cisco AAA concepts — authentication, authorization, and accounting. Study privilege levels (0–15), command authorization under TACACS+, and how RADIUS differs. Then practise related 350-701 questions on access control and AAA configuration.
Are there clue words in this question I should notice?
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
What is the key concept behind this question?
Authentication checks who the user is.
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Last reviewed: Jun 24, 2026
This 350-701 practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 350-701 exam.
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