350-701 Content Security Practice Question
An organization is deploying Cisco ESA and wants to ensure that outbound emails containing credit card numbers are blocked. The administrator configures a DLP policy to scan for credit card patterns. However, some legitimate emails with credit card numbers are being incorrectly blocked. What is the best approach to reduce false positives while still preventing data leakage?
⚠ Common exam trap
Cisco often tests the misconception that increasing sensitivity reduces false positives, when in fact it increases them by matching more patterns, and that exemption lists are a safe way to handle false positives, when they actually bypass all DLP scanning for those senders.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Change the DLP action from 'Block' to 'Confirm with Sender'
Changing the DLP action from 'Block' to 'Confirm with Sender' allows the Cisco ESA to send a notification to the sender when a credit card pattern is detected, asking them to confirm whether the email should be sent. This reduces false positives by giving legitimate senders a chance to override the block, while still preventing accidental data leakage by requiring explicit confirmation. The DLP policy remains active, so unauthorized or unconfirmed outbound emails containing credit card numbers are still stopped.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Disable the DLP policy for outbound email
Why it's wrong here
This would remove protection entirely, increasing risk.
- ✓
Change the DLP action from 'Block' to 'Confirm with Sender'
Why this is correct
This allows the sender to confirm the email is legitimate, reducing false positives while maintaining oversight.
- ✗
Increase the DLP sensitivity threshold
Why it's wrong here
Increasing sensitivity would likely increase false positives.
- ✗
Add all senders to a DLP exemption list
Why it's wrong here
This would bypass DLP for all users, defeating the purpose.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 350-701 practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 350-701 exam.