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350-701 Practice Question: An engineer is troubleshooting a Cisco WSA that…
An engineer is troubleshooting a Cisco WSA that is failing to block malware downloads from a specific cloud storage website. The URL filtering policy is set to block the 'Cloud Storage' category, and the Web Reputation score is set to block scores below -5.0. Users can still download files. What is the most likely cause?
⚠ Common exam trap
Cisco often tests the misconception that URL filtering and reputation scores alone are sufficient to block malware, but the trap here is that malware inspection must be explicitly configured for specific file types to actually scan and block malicious content.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The file type is not configured for malware inspection
The Cisco WSA can block malware downloads only if it inspects the file content. If the file type is not configured for malware inspection, the WSA will allow the download even if the URL category and reputation score are set to block. This is because malware inspection requires explicit configuration of file types (e.g., .exe, .zip) to scan for threats, and without it, the WSA bypasses deep content analysis.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The file type is not configured for malware inspection
Why this is correct
Malware inspection only applies to specified file types; if not included, downloads pass through.
- ✗
HTTPS proxy decryption is not configured
Why it's wrong here
Decryption is needed for inspecting content, but URL categorization works without it.
- ✗
The L4 Traffic Monitor is not enabled
Why it's wrong here
L4 Traffic Monitor is for non-HTTP traffic, not relevant to HTTP malware downloads.
- ✗
The users are not authenticated
Why it's wrong here
URL filtering does not require authentication.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 350-701 practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 350-701 exam.