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350-701 Practice Question: An administrator is troubleshooting…

An administrator is troubleshooting authentication failures for VPN users. The RADIUS server is reachable via ping, but users receive 'AAA authentication failed'. Which command should be used to test communication with the RADIUS server?

⚠ Common exam trap

It's easy for candidates to confuse reachability (ping) with successful AAA authentication, or they select 'debug radius authentication' thinking it will test the server, when in fact debug commands only observe traffic and do not initiate a test transaction.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

test aaa group radius user password

The 'test aaa group radius user password' command is specifically designed to simulate an authentication attempt against a RADIUS server, allowing the administrator to verify whether the RADIUS server is properly processing credentials. Since the RADIUS server is reachable via ping but users still fail, this command isolates whether the issue lies in the AAA authentication process itself, such as incorrect shared secret, user credentials, or RADIUS attribute mismatches.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • aaa new-model

    Why it's wrong here

    This command enables AAA, but does not test communication.

  • show radius server statistics

    Why it's wrong here

    This command shows server statistics, not a live test.

  • test aaa group radius user password

    Why this is correct

    This command simulates RADIUS authentication to verify server reachability and credentials.

  • debug radius authentication

    Why it's wrong here

    Debug commands are for real-time analysis, not for testing connectivity.

Quick reference

AAA Protocol Comparison

ProtocolPort(s)EncryptionTransportPrimary Use
RADIUS1812 / 1813Password onlyUDPNetwork access control
TACACS+49Full packetTCPDevice administration
Diameter3868Full sessionTCP / SCTPCarrier / mobile networks
802.1XEAP-basedLayer 2Port-based access control

TACACS+ encrypts the entire packet; RADIUS only encrypts the password field — a key exam distinction.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 350-701 practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 350-701 exam.