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350-701 Practice Question: An administrator is configuring DLP on the Cisco…
An administrator is configuring DLP on the Cisco ESA to block social security numbers (SSNs) in outgoing email. The policy is set to 'Drop' for SSN matches, but some emails containing SSNs are still being delivered. What step should the administrator take to troubleshoot?
⚠ Common exam trap
Cisco often tests the distinction between configuring a feature (e.g., creating a DLP policy) and actually applying it to a mail policy, leading candidates to overlook the assignment step and focus on unrelated settings like message size or encryption.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Verify that the DLP policy is enabled and assigned to the outgoing mail policy.
The most likely reason SSNs are still being delivered is that the DLP policy is not actually applied to the outgoing mail policy. Even if the DLP policy is configured to 'Drop' for SSN matches, it will have no effect unless it is enabled and explicitly assigned to the mail policy that governs outbound messages. Without this assignment, the ESA will not inspect messages against the DLP dictionary, allowing SSNs to pass through.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Increase the message size limit in the mail flow policy.
Why it's wrong here
Size limits unrelated to DLP.
- ✓
Verify that the DLP policy is enabled and assigned to the outgoing mail policy.
Why this is correct
If not assigned, DLP rules won't apply.
- ✗
Ensure that TLS is enabled for outgoing mail.
Why it's wrong here
TLS encrypts transport, doesn't affect DLP scanning.
- ✗
Add additional SSN patterns to the DLP dictionary.
Why it's wrong here
The issue may not be detection but policy application.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 350-701 practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 350-701 exam.