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350-701 Practice Question: A small business uses Cisco Umbrella to protect…
A small business uses Cisco Umbrella to protect its 50 employees. One employee reports that they cannot access a specific website (www.example.com) that is required for their work. The administrator checks the Umbrella dashboard and sees that the domain is categorized as 'Social Networking' and is blocked by the company's policy. However, the employee argues that the website is actually a business tool. The administrator verifies that the website is indeed legitimate. What is the best course of action to restore access while maintaining security?
⚠ Common exam trap
Cisco often tests the concept that category-based blocking can be fine-tuned with per-domain overrides rather than requiring category reclassification or disabling the entire category, tempting candidates to choose the simpler but less secure options like disabling the category or removing the user from policy.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Create a policy override to allow the specific domain while keeping the category blocked.
Cisco Umbrella allows administrators to create per-domain policy overrides that bypass the category-based block for a specific domain while keeping the broader category (e.g., 'Social Networking') blocked for all other domains. This approach restores access to the legitimate business tool without weakening the overall security posture by disabling the entire category or removing the user from policy enforcement.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Contact Cisco Umbrella support to re-categorize the domain.
Why it's wrong here
Not a quick fix and may not be granted.
- ✗
Disable the 'Social Networking' category blocking policy.
Why it's wrong here
Would unblock all social networking sites.
- ✓
Create a policy override to allow the specific domain while keeping the category blocked.
Why this is correct
Targeted exception.
- ✗
Remove the user from the Umbrella policy entirely.
Why it's wrong here
Exposes user to risks.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 350-701 practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 350-701 exam.