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350-701 Practice Question: A company's remote employees use Cisco AnyConnect…
A company's remote employees use Cisco AnyConnect to connect to the corporate network. The VPN is configured with split tunneling so that only traffic to the corporate subnet (10.0.0.0/8) goes through the tunnel, and all other traffic goes directly to the internet. Recently, several employees reported that they cannot access the corporate file server (IP 10.2.3.4) even though they can connect to the VPN. The network team checks the ASA configuration and confirms that the split tunnel ACL includes the corporate subnet. The AnyConnect client shows that it is connected. What is the most likely cause of the issue?
⚠ Common exam trap
Cisco often tests the distinction between network-layer connectivity (IP reachable) and application-layer resolution (DNS), leading candidates to focus on routing or firewall issues when the real problem is DNS misconfiguration in split-tunnel scenarios.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The DNS resolution for the file server is failing due to VPN DNS settings.
When split tunneling is configured, DNS queries for corporate resources are often sent to the corporate DNS server through the tunnel. If the VPN adapter's DNS settings are not properly configured or the corporate DNS server is unreachable, the client cannot resolve the file server's hostname to its IP address (10.2.3.4), even though the IP itself is reachable via the tunnel. This is a common misconfiguration where the client uses its local DNS server, which does not have records for the internal corporate domain.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The ASA is performing NAT on the VPN traffic.
Why it's wrong here
NAT on VPN traffic is unusual and would not prevent access to the server if the server is on the corporate network.
- ✓
The DNS resolution for the file server is failing due to VPN DNS settings.
Why this is correct
Split tunneling often requires DNS to be resolved via the corporate DNS server; misconfiguration can cause resolution failures.
- ✗
The file server's firewall is blocking VPN traffic.
Why it's wrong here
If the file server's firewall were blocking, the issue would likely affect all users consistently, not just some.
- ✗
The split tunnel ACL is not being applied correctly, and traffic is going direct to internet.
Why it's wrong here
The ACL is confirmed correct; if traffic were going direct, it would still reach the server if routable, which it's not likely.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 350-701 practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 350-701 exam.