An engineer is deploying a new SD-WAN solution using Cisco vManage. The WAN edge routers are connected to two different transport networks: MPLS and Internet. The engineer wants to ensure that voice traffic is always sent over the MPLS link when available, and only fails over to the Internet link if the MPLS link goes down. The engineer has configured a policy to set the preferred color for voice traffic to 'mpls'. However, during a test, voice traffic is still using the Internet link even though the MPLS link is up. What is the most likely cause?
Correct. In vManage, policies must be associated with specific VPNs or sites. If the policy is not attached to the VPN that carries voice traffic, it will not be applied.
Why this answer
In Cisco SD-WAN, policy is applied in a specific order: centralized data policy, centralized app-route policy, and then local policy. The preferred color is set in the centralized data policy, but if there is also a centralized app-route policy that does not consider the preferred color, or if the policy is not properly attached to the correct VPN or site, it may not take effect. Additionally, the policy must be applied to the correct direction (service-side vs. transport-side).