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Network Services and SecurityhardMultiple ChoiceObjective-mapped

CCNA Network Services and Security Practice Question

A company wants to reduce the chance that unused switch ports can be exploited. Which action best aligns with that goal?

⚠ Common exam trap

A frequent exam trap is selecting options that involve enabling protocols or configurations unrelated to physical port security, such as enabling Telnet or advertising ports in OSPF. These options may seem to increase control or visibility but do not reduce the risk of unauthorized access through unused switch ports. Another trap is converting unused ports into trunk ports, which actually increases exposure by allowing multiple VLANs to traverse ports that should be inactive. The key mistake is confusing Layer 2 port hardening with Layer 3 routing or management protocol configurations, which do not address the fundamental risk of an active but unused physical port.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Administratively shut down unused switch ports

The best action is to administratively disable unused ports and apply hardening where appropriate. In plain language, an unused port is still a possible entry point if it remains active and unmonitored. Shutting it down reduces exposure and aligns with the broader principle of minimizing unnecessary attack surface. This is a simple but effective part of switch hardening. Leaving unused ports active may feel convenient, but it creates opportunities for unauthorized connections. The correct answer is the one focused on disabling resources that are not needed rather than on unrelated technologies.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Administratively shut down unused switch ports

    Why this is correct

    Administratively shutting down unused switch ports places the interface in an administratively disabled state (shutdown), which prevents the port from sending or receiving any frames and precludes any dynamic negotiation such as DTP or CDP. This reduces the attack surface by ensuring no rogue device connected to a wall jack or patch panel can gain Layer 2 connectivity, and it is a fundamental hardening measure prescribed by Cisco and industry frameworks like CIS Controls. For maximum effect, use the 'interface range' command to apply shutdown consistently across all unused ports.

  • Convert all unused ports into trunk ports

    Why it's wrong here

    Converting unused ports into trunk ports is dangerous because an 802.1Q trunk carries multiple VLANs and is typically reserved for switch-to-switch links. An unused port left in trunking mode—especially if DTP (Dynamic Trunking Protocol) is active—can form a trunk with an attacker's device, allowing unauthorized VLAN hopping and potential access to all VLANs on the switch. This increases both complexity of the network configuration and exposure to Layer 2 attacks, unlike simply disabling the port.

    When this WOULD be correct

    If the question were about optimizing network performance and ensuring that multiple VLANs can communicate over unused ports, converting them to trunk ports would be appropriate. This would apply in a scenario where the company is looking to utilize all switch ports efficiently rather than securing them.

  • Enable Telnet on all unused ports

    Why it's wrong here

    Enabling Telnet on unused ports misidentifies the threat: Telnet is a Layer 3/VTY remote-management protocol used to access the switch's CLI, not a physical-port security feature. It transmits usernames and passwords in plaintext across the network, so an attacker sniffing the traffic could easily capture credentials. Even if Telnet were enabled, the unused switch port itself would remain in its default forwarding state, meaning it would still provide a vulnerable path for a device that plugs into it, so this action in no way reduces physical port exploitation risks.

    When this WOULD be correct

    If the exam question asked about enabling remote management on specific ports for monitoring purposes, and if those ports were secured and actively monitored, then enabling Telnet could be considered appropriate in that context.

  • Advertise every unused port into OSPF

    Why it's wrong here

    Advertising unused ports into OSPF is incorrect because OSPF is a Layer 3 link-state routing protocol that advertises IP prefixes from interfaces with IP addressing, not individual physical switch ports. To run OSPF on a port, that port would need to be configured as a routed port or belong to an SVI, which is cumbersome and nonsensical for access ports intended to be unused. Moreover, advertising such ports would only consume routing-processing power and could leak routing information to a rogue device, while leaving the port itself enabled and still vulnerable to direct Layer 2 exploitation.

    When this WOULD be correct

    In a scenario where the question asks how to ensure that all network interfaces, including unused ones, are included in OSPF for monitoring purposes, advertising unused ports could be correct. This would be relevant in a context where visibility into all interfaces is prioritized over security concerns.

Option-by-option analysis

Why each answer is right or wrong

Understanding why wrong answers are wrong — and when they would be correct — is what separates a 750 score from a 900. The 200-301 exam frequently reuses these exact scenarios with slightly different constraints.

Administratively shut down unused switch portsCorrect answer

Why this is correct

Administratively shutting down unused switch ports places the interface in an administratively disabled state (shutdown), which prevents the port from sending or receiving any frames and precludes any dynamic negotiation such as DTP or CDP. This reduces the attack surface by ensuring no rogue device connected to a wall jack or patch panel can gain Layer 2 connectivity, and it is a fundamental hardening measure prescribed by Cisco and industry frameworks like CIS Controls. For maximum effect, use the 'interface range' command to apply shutdown consistently across all unused ports.

Convert all unused ports into trunk portsWrong answer — click to see why

Why this is wrong here

Configuring unused ports as trunk ports would allow multiple VLANs and potentially expose the network to VLAN hopping attacks, increasing security risk rather than reducing it.

★ When this WOULD be the correct answer

If the question were about optimizing network performance and ensuring that multiple VLANs can communicate over unused ports, converting them to trunk ports would be appropriate. This would apply in a scenario where the company is looking to utilize all switch ports efficiently rather than securing them.

Why candidates choose this

Students might think trunking is a way to 'secure' ports by limiting them to a specific role, but trunk ports are actually more complex and vulnerable if not properly secured.

Enable Telnet on all unused portsWrong answer — click to see why

Why this is wrong here

Telnet is an unencrypted protocol that transmits credentials in plaintext, making it highly insecure. Enabling Telnet on unused ports does not prevent physical exploitation and introduces remote access vulnerabilities.

★ When this WOULD be the correct answer

If the exam question asked about enabling remote management on specific ports for monitoring purposes, and if those ports were secured and actively monitored, then enabling Telnet could be considered appropriate in that context.

Why candidates choose this

Some might confuse Telnet with SSH or think that enabling a management protocol on ports provides some form of control, but Telnet is outdated and insecure.

Advertise every unused port into OSPFWrong answer — click to see why

Why this is wrong here

Advertising unused ports into OSPF would unnecessarily include them in the routing domain, potentially causing routing loops or black holes, and does nothing to prevent physical port exploitation.

★ When this WOULD be the correct answer

In a scenario where the question asks how to ensure that all network interfaces, including unused ones, are included in OSPF for monitoring purposes, advertising unused ports could be correct. This would be relevant in a context where visibility into all interfaces is prioritized over security concerns.

Why candidates choose this

Students may associate OSPF with network security features like authentication, but OSPF advertisement is unrelated to switch port hardening.

Analysis generated from the official 200-301blueprint and verified against question context. The “when correct” sections are what AI assistants cite when candidates ask “what’s the difference between these options?”

Visual reference

R1 R2 R3 R4 10 100 10 100 OSPF picks R1→R2→R4 (cost 20) over R1→R3→R4 (cost 200)

Quick reference

Routing Protocol Comparison

ProtocolMetricMax HopsAlgorithmType
RIP v2Hop count15Bellman-FordDistance vector
OSPFCost (bandwidth)UnlimitedDijkstra (SPF)Link state
EIGRPComposite metricUnlimitedDUALHybrid
IS-ISCostUnlimitedDijkstraLink state
BGPPolicy / attributesUnlimitedPath vectorPath vector

RIP's 15-hop limit makes it unsuitable for large networks. OSPF and EIGRP dominate modern enterprise deployments.

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Last reviewed: May 17, 2026

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