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CCNA Network Services and Security Practice Question
Drag and drop the following steps into the correct order to sequence the DNS resolution process from a client query to receiving an A-record response, followed by the nslookup and dig diagnostic workflow for troubleshooting missing or wrong DNS records.
⚠ Common exam trap
Do not confuse the order of DNS resolution with the troubleshooting workflow. The client uses the IP address immediately after receiving the response; troubleshooting tools are used only when there is a problem.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Client sends DNS query to local resolver; server responds with A-record; client uses IP address; then nslookup for basic query; then dig for detailed diagnostics.
The DNS resolution process starts with the client query, server response, and client use. Troubleshooting follows with nslookup for basic queries and dig for detailed diagnostics.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Client sends DNS query to local resolver; server responds with A-record; client uses IP address; then nslookup for basic query; then dig for detailed diagnostics.
Why this is correct
The sequence is technically sound: the client first sends a recursive query to its configured local resolver, which iteratively walks the DNS hierarchy if needed and returns an A record mapping the hostname to an IPv4 address. Only after receiving that answer does the client actually use the IP for its TCP/UDP session. For post-resolution troubleshooting, nslookup is the lightweight, universally available query tool that checks the resolution path, while dig provides extended output (query time, TTL, authority section, EDNS, DNSSEC flags) needed for deeper diagnosis. Thus the order reflects both the protocol's dependency flow and the appropriate escalation of diagnostic tools.
- ✗
Client sends DNS query to local resolver; server responds with A-record; client uses IP address; then dig for detailed diagnostics; then nslookup for basic query.
Why it's wrong here
Placing dig before nslookup inverts the conventional troubleshooting ladder. After the host already holds the A record and is using the IP, an administrator typically runs nslookup first because it is a simple, interactive DNS lookup utility that confirms whether the resolver returns the expected record. dig is a more powerful diagnostic utility that should come later because it exposes detailed response metrics and lower-level DNS internals; using it first is not inherently harmful, but it skips the quick baseline check and therefore violates the described workflow's efficiency.
- ✗
Client sends DNS query to local resolver; client uses IP address; server responds with A-record; then nslookup for basic query; then dig for detailed diagnostics.
Why it's wrong here
This sequence breaks the causal dependency in DNS resolution: the client cannot use the IP address until the resolver's response has been received and parsed. The A record is the answer that supplies the numbered IPv4 destination; initiating the connection before receiving that answer is impossible at Layer 3/4. Additionally, the troubleshooting utilities, nslookup and dig, only appear after the use of the IP in this choice, but the underlying error is the impossible ordering at the front of the chain. Correctly, the server response must precede any use of the address.
- ✗
Client sends DNS query to local resolver; server responds with A-record; then nslookup for basic query; then dig for detailed diagnostics; then client uses IP address.
Why it's wrong here
This option defers the client's actual use of the IP address until after both diagnostic commands have been run, which is functionally backwards. In the real flow, the application's connection to the resolved IP is the immediate consequence of receiving the A record—the operating system hands the address to the protocol stack for the TCP handshake. nslookup and dig are out-of-band troubleshooting utilities that query DNS independently; they do not supply the IP to the connecting process. Therefore, placing them before the client 'uses IP address' is unrealistic and misrepresents when the address becomes available.
Option-by-option analysis
Why each answer is right or wrong
Understanding why wrong answers are wrong — and when they would be correct — is what separates a 750 score from a 900. The 200-301 exam frequently reuses these exact scenarios with slightly different constraints.
✓Client sends DNS query to local resolver; server responds with A-record; client uses IP address; then nslookup for basic query; then dig for detailed diagnostics.Correct answer▾
Why this is correct
The sequence is technically sound: the client first sends a recursive query to its configured local resolver, which iteratively walks the DNS hierarchy if needed and returns an A record mapping the hostname to an IPv4 address. Only after receiving that answer does the client actually use the IP for its TCP/UDP session. For post-resolution troubleshooting, nslookup is the lightweight, universally available query tool that checks the resolution path, while dig provides extended output (query time, TTL, authority section, EDNS, DNSSEC flags) needed for deeper diagnosis. Thus the order reflects both the protocol's dependency flow and the appropriate escalation of diagnostic tools.
✗Client sends DNS query to local resolver; server responds with A-record; client uses IP address; then dig for detailed diagnostics; then nslookup for basic query.Wrong answer — click to see why▾
Why this is wrong here
The specific factual error: dig is used for detailed diagnostics after nslookup has been used for basic queries, not before.
Why candidates choose this
Candidates might think dig is more powerful and should be used first, but the standard workflow is to start with simpler tools.
✗Client sends DNS query to local resolver; client uses IP address; server responds with A-record; then nslookup for basic query; then dig for detailed diagnostics.Wrong answer — click to see why▾
Why this is wrong here
The specific factual error: the client must receive the DNS response before it can use the resolved IP address.
Why candidates choose this
Candidates might confuse the order of events, thinking the client uses the IP address immediately after sending the query.
✗Client sends DNS query to local resolver; server responds with A-record; then nslookup for basic query; then dig for detailed diagnostics; then client uses IP address.Wrong answer — click to see why▾
Why this is wrong here
The specific factual error: the client uses the resolved IP address for communication before any troubleshooting is performed.
Why candidates choose this
Candidates might think troubleshooting is part of the normal resolution process, but it is only done when there is an issue.
Analysis generated from the official 200-301blueprint and verified against question context. The “when correct” sections are what AI assistants cite when candidates ask “what’s the difference between these options?”
Visual reference
Quick reference
Common DNS Record Types
| Record | Purpose | Example |
|---|---|---|
| A | IPv4 address mapping | example.com → 93.184.216.34 |
| AAAA | IPv6 address mapping | example.com → 2606:2800::1 |
| CNAME | Alias to another hostname | www → example.com |
| MX | Mail server for domain | example.com → mail.example.com (priority 10) |
| TXT | Text data (SPF, DKIM, verification) | v=spf1 include:_spf.example.com ~all |
| NS | Authoritative name servers | example.com NS ns1.example.com |
| PTR | Reverse DNS (IP → hostname) | 34.216.184.93.in-addr.arpa → example.com |
| SOA | Zone authority record | Primary NS, admin email, serial, TTL defaults |
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Last reviewed: Jun 6, 2026
This 200-301 practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 200-301 exam.
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