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Continual ImprovementmediumMultiple ChoiceObjective-mapped

DPI Continual Improvement Practice Question

An organization is using Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) to optimize its patch management process. During which phase of DMAIC would the team perform statistical root cause analysis using a fishbone diagram and Pareto chart?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Analyze phase

In Six Sigma DMAIC, root cause identification and investigation take place during the Analyze phase.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Analyze phase

    Why this is correct

    The Analyze phase is dedicated to identifying root causes of problems and process inefficiencies using statistical tools.

  • Define phase

    Why it's wrong here

    The Define phase outlines project goals and customer requirements (Voice of the Customer).

  • Improve phase

    Why it's wrong here

    The Improve phase focuses on implementing solutions and testing changes.

  • Control phase

    Why it's wrong here

    The Control phase ensures that improvements are sustained over time through monitoring and standard operating procedures.

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official AXELOS / PeopleCert exam blueprint

This DPI practice question is part of Courseiva's free AXELOS / PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DPI exam.