DPI Practice Question: Communication And Organizational Change Management
An IT strategy team is designing a stakeholder engagement plan for a digital transformation initiative. They map their stakeholders on a Power/Interest grid and identify a critical group with high power but low initial interest. Which targeted engagement strategy should the DPI practitioner deploy?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Keep them satisfied through targeted, high-level briefings and proactive consultation on key risks.
Stakeholders with high power and low interest must be kept satisfied through tailored updates and proactive consultation to prevent them from actively blocking the initiative.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Monitor this group with minimal effort and low-touch automated newsletters to avoid bothering them.
Why it's wrong here
Ignoring high-power stakeholders is dangerous, as they can easily derail the initiative if unexpected impacts arise.
- ✗
Delegate their management entirely to junior project coordinators using standard ticketing updates.
Why it's wrong here
Junior delegates lack the influence required to manage high-power stakeholders effectively.
- ✗
Keep them informed via broad company-wide town halls and general intranet announcements.
Why it's wrong here
General announcements do not adequately address the unique needs of high-power stakeholders.
- ✓
Keep them satisfied through targeted, high-level briefings and proactive consultation on key risks.
Why this is correct
High-power, low-interest stakeholders need personalized attention to keep them supportive without overwhelming them with operational detail.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official AXELOS / PeopleCert exam blueprint
This DPI practice question is part of Courseiva's free AXELOS / PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DPI exam.