Question 1mediummultiple choice
Full question →mediummultiple choiceObjective-mapped
A company runs a large-scale e-commerce platform on AWS and is preparing for a major product launch. The company needs the highest level of AWS support, including a response time of 15 minutes or less for critical business-impacting issues. Additionally, the company wants a designated Technical Account Manager (TAM) to provide proactive guidance and a personalized onboarding plan. Which AWS Support plan should the company select?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
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AWS Developer Support
The Developer Support plan provides best-effort response times during business hours and does not include a designated Technical Account Manager (TAM) or 15-minute response time. It is suitable for development and test environments but not for critical production workloads requiring rapid support.
B
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AWS Business Support
The Business Support plan offers a 1-hour response time for production system impaired cases, which is slower than the required 15 minutes. It does not include a designated Technical Account Manager (TAM); guidance is provided by AWS support engineers. It is not the highest level of support.
C
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AWS Enterprise On-Ramp
Enterprise On-Ramp provides a designated Technical Account Manager (TAM) but offers a 1-hour response time for production system impaired cases, not 15 minutes. It is designed for customers who are building a long-term relationship with AWS but may not yet require the full Enterprise plan.
D
Best answer
AWS Enterprise Support
The Enterprise Support plan is the highest level of AWS support. It provides a 15-minute response time for critical business-impacting issues and includes a designated Technical Account Manager (TAM) who offers proactive guidance, architectural best practices, and personalized support. This plan meets all the stated requirements.
Common exam trap
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Technical deep dive
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A developer needs to launch a test server for a new application prototype. The developer logs into the AWS Management Console, selects an Amazon EC2 instance type, configures the security group, and starts the instance. The instance is running within two minutes, and the developer did not need to submit a formal request to the company's IT procurement team or wait for approval from a cloud administrator. Which essential characteristic of cloud computing does this scenario best demonstrate?
Question 2
A solutions architect is planning a new web application on AWS. The workload will include 3 Amazon EC2 instances (t3.medium) running 24/7, an Application Load Balancer, and an Amazon RDS for MySQL db.t3.small database. The architect needs to estimate the monthly cost for the first year, considering different purchasing options (On-Demand, 1-year All Upfront Reserved Instance, and Compute Savings Plan). Which AWS tool should the architect use to create this estimate?
Question 3
A company's development team frequently needs temporary test environments. A developer can log into the AWS Management Console, select an Amazon EC2 instance type, configure storage, and launch the instance within minutes without any interaction with the IT infrastructure team. This capability is an example of which essential characteristic of cloud computing?
Question 4
A company's finance team needs to analyze AWS spending in detail. They require a report that includes hourly cost data for each AWS service, each individual resource (e.g., a specific EC2 instance), and any cost allocation tags applied. The team plans to export this data to an Amazon S3 bucket and then import it into a custom business intelligence (BI) analytics dashboard. Which AWS tool should the finance team use to generate this level of detailed cost data?
Question 5
A company uses AWS for its development environment. The finance team wants to set a monthly budget of $10,000. They want to receive an email notification when the actual costs reach 80% of the budget ($8,000) and again when costs exceed the budget. The team needs a managed AWS service that can automatically send these alerts without requiring custom code or third-party tools. Which AWS service should the team use?
Question 6
A company uses AWS Organizations to manage multiple accounts. The security team needs to enforce a policy that restricts SSH access (port 22) from the internet (0.0.0.0/0) in all VPCs across all accounts. The team wants to centrally define the allowed rules and automatically apply them to newly created VPCs and security groups, while also automatically remediating any existing non-compliant security groups. Which AWS service should the team use?
FAQ
Questions learners often ask
What does this CLF-C02 question test?
Static NAT maps one inside address to one outside address.
What is the correct answer to this question?
The correct answer is: AWS Enterprise Support — The AWS Enterprise Support plan is designed for organizations running business-critical workloads that require the fastest possible response times and personalized guidance. It offers a 15-minute response time for critical issues and includes a designated Technical Account Manager (TAM) who provides proactive advice, architectural reviews, and operational support. Enterprise On-Ramp also provides a TAM but has a slower response time for production issues, while Business and Developer plans do not include a TAM or the 15-minute response.
What should I do if I get this CLF-C02 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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