AIF-C01 Fundamentals of Generative AI Practice Question
A company wants to build a customer support chatbot that answers questions based on a large internal knowledge base. Which AWS service is most suitable for implementing RAG to retrieve relevant documents?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Amazon Kendra
Amazon Kendra is a highly accurate enterprise search service that can retrieve relevant documents from various sources, which can then be provided to a foundation model for generation. Lex, Connect, and Polly are not designed for document retrieval.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Amazon Lex
Why it's wrong here
Lex is for conversational interfaces (chatbots) but does not include document retrieval capabilities.
- ✗
Amazon Polly
Why it's wrong here
Polly is a text-to-speech service, unrelated to retrieval.
- ✗
Amazon Connect
Why it's wrong here
Connect is a contact center service, not a document search service.
- ✓
Amazon Kendra
Why this is correct
Kendra provides intelligent search and retrieval from indexed documents, ideal for RAG workflows.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This AIF-C01 practice question is part of Courseiva's free Amazon Web Services certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AIF-C01 exam.