MS-900Chapter 43 of 104Objective 2.4

Microsoft Sway for Presentations

This chapter covers Microsoft Sway, a digital storytelling app included in many Microsoft 365 subscriptions. Sway is designed for creating interactive, web-based presentations, reports, and newsletters that adapt to any screen size. For the MS-900 exam, understanding Sway's purpose, its relationship to other productivity apps like PowerPoint, and its licensing requirements is essential, as questions may test your ability to identify the appropriate tool for a given scenario. While Sway is not a major focus area, it appears in roughly 2-5% of exam questions, typically in the context of comparing presentation tools or identifying Microsoft 365 app capabilities.

25 min read
Intermediate
Updated May 31, 2026

Sway as a Dynamic Presentation Designer

Think of Microsoft Sway as a professional presentation designer who takes your raw content—text, images, videos, and documents—and automatically arranges them into a visually stunning, responsive story. Unlike a traditional slide-deck tool like PowerPoint, where you manually place every element on a fixed canvas, Sway works like a smart layout engine. You provide the ingredients (your content) and choose a general style (like a theme or design remix), and Sway's algorithm determines the best way to present them on any device, from a smartphone to a large monitor. The designer doesn't just stack items; it considers the importance of each piece, grouping related content, applying consistent typography, and adding subtle animations to create a flowing narrative. You can tweak the result by rearranging blocks or adjusting emphasis, but the heavy lifting of layout and responsiveness is handled automatically. This is perfect for quick, polished presentations, newsletters, or reports where you want the content to shine without spending hours on formatting.

How It Actually Works

What is Microsoft Sway?

Microsoft Sway is a cloud-based presentation and storytelling app that allows users to create interactive, web-based reports, presentations, newsletters, and more. Unlike traditional slide-based presentation tools like PowerPoint, Sway uses a single, continuous canvas that scrolls vertically, similar to a webpage. It is designed to be simple to use, with a focus on content over formatting, and it automatically handles layout and responsiveness across devices.

Sway was first introduced in 2014 as a free web app and later integrated into Microsoft 365 subscriptions. It is available as a web app (sway.office.com) and as a mobile app for iOS and Android. There is no desktop client; Sway is primarily an online tool, though it can be used offline via the mobile app with limited functionality.

Why Sway Exists

Sway addresses a specific need: creating polished, interactive presentations quickly without the overhead of traditional slide design. In many business scenarios, users need to share information in a visually engaging way but lack the time or design skills to build a PowerPoint deck. Sway fills this gap by automating layout and design, allowing users to focus on content. It also excels at creating content that is meant to be consumed on different devices, as it automatically adapts to screen size.

How Sway Works Internally

Sway uses a card-based content model. Users add content as 'cards'—each card can contain text, images, videos, charts, or embedded content from other sources (like YouTube, Twitter, or OneDrive). The Sway engine then applies a 'design remix'—a set of layout rules and styles—to arrange these cards into a cohesive, visually appealing narrative. The remix determines the position, size, and style of each element.

Key concepts:

Storyline: The main editing view where users add and arrange cards. The order of cards determines the flow of the presentation.

Cards: Individual content blocks. Types include:

- Text (heading, paragraph) - Image (uploaded or from web) - Video (uploaded or embed) - Embed (code from other services) - Photo collage (multiple images arranged automatically) - Comparison (two pieces of content side by side) - Design Remix: An algorithm that automatically generates different layouts and styles for the Sway. Users can cycle through remix options or apply a specific style (like 'Classic', 'Modern', or 'Playful'). - Responsive Design: Sway uses CSS media queries and flexible grid layouts to ensure the content looks good on any screen size—from a phone to a large monitor. The layout reflows automatically, stacking elements vertically on small screens and using multi-column layouts on larger screens. - Navigation: Sways can be viewed as a vertical scroll or with a 'slide-like' navigation where users click through sections. The author can also set a 'navigation style' (scroll, slide, or both).

Key Components, Values, Defaults, and Timers

Storage: Sways are stored on Microsoft's servers, not on the user's device. Each Sway is saved as a JSON file in the user's Microsoft 365 storage (OneDrive for Business or personal Microsoft account storage). The file size limit for a Sway is 500 MB, including embedded media.

Sharing: Sways can be shared via a link, embedded in a webpage, or exported as a PDF (limited to 100 pages). The link can be set to allow editing or viewing only, and can be restricted to specific people or made public.

Licensing: Sway is included in the following Microsoft 365 plans:

- Office 365 Education (A1, A3, A5) - Office 365 Enterprise (E1, E3, E5) - Office 365 Business (Business Basic, Business Standard, Business Premium) - Microsoft 365 Personal and Family (personal accounts) - Free with a Microsoft account (but with limited features, such as no password protection and 2 GB storage limit) - Offline Access: The mobile app allows limited offline editing. Changes sync when the device reconnects. - Analytics: Sway provides basic viewing analytics (number of views, average time spent) for the author.

Configuration and Verification Commands

Since Sway is a web app, there are no PowerShell commands to configure Sway itself. However, administrators can control Sway availability via Microsoft 365 admin center:

1.

Enable/Disable Sway: In the Microsoft 365 admin center, go to Settings > Org Settings > Sway. Toggle 'Let people in your organization use Sway' on or off.

2.

Data retention: Sway data is subject to the same retention policies as OneDrive for Business. Administrators can use Microsoft 365 compliance center to set retention labels or eDiscovery holds on Sway content.

To verify if a user has access to Sway:

Check the user's license in Microsoft 365 admin center. Sway requires a qualifying license.

Direct the user to sway.office.com. If they see a 'Get started' button, they have access.

How Sway Interacts with Related Technologies

PowerPoint: Sway is often compared to PowerPoint. While both are presentation tools, PowerPoint is slide-based and designed for live presentations with speaker notes, animations, and transitions. Sway is scroll-based and designed for self-paced viewing on any device. They are complementary; a user might create a detailed report in Sway and a live presentation in PowerPoint.

Microsoft Stream: Videos stored in Stream can be embedded into Sway cards.

OneDrive for Business: Images and documents stored in OneDrive can be inserted into Sway cards directly from the cloud.

Microsoft Forms: Forms can be embedded into Sway cards to collect feedback or responses.

Yammer, Twitter, etc.: Social media posts and feeds can be embedded via URL or embed code.

Limitations

No offline desktop client: Sway is primarily online; offline editing is limited to the mobile app.

No advanced animations or transitions: Sway uses subtle fade and slide effects, but lacks the extensive animation capabilities of PowerPoint.

No presenter view: Sway is designed for self-paced viewing, not for live presenting with speaker notes.

Export limitations: Export to PDF is limited to 100 pages and may not preserve all formatting. There is no export to PowerPoint or Word.

No real-time collaboration: While multiple people can edit a Sway if given edit permissions, changes are not synced in real-time like in Word or PowerPoint. Co-authoring is not supported.

Security and Compliance

Data encryption: Sway data is encrypted at rest and in transit using Microsoft's standard encryption protocols.

Compliance certifications: Sway is included in Microsoft's compliance offerings (e.g., ISO 27001, SOC 2, HIPAA BAA) when used with applicable Microsoft 365 plans.

Password protection: Users can set a password on a Sway to restrict access. This feature is available only with paid Microsoft 365 subscriptions.

Expiration: Sways can be set to expire after a certain date, after which the link becomes invalid.

Summary

Microsoft Sway is a lightweight, web-based storytelling tool that automates layout and responsiveness. It is ideal for creating visually appealing, interactive content quickly, without the need for design skills. For the MS-900 exam, remember that Sway is included in most Microsoft 365 plans (except F1 and some Kiosk plans), is not a replacement for PowerPoint but a complementary tool, and is best for scenarios where content needs to be consumed on multiple devices or shared via a link.

Walk-Through

1

Create a New Sway

Navigate to sway.office.com and sign in with your Microsoft 365 or Microsoft account. Click 'Create New' to start a blank Sway or choose a template (e.g., Newsletter, Presentation, Portfolio). The system initializes a new Sway document, which is essentially a JSON file stored in the cloud. You are taken to the Storyline view, where you can begin adding content cards.

2

Add Content Cards

In the Storyline, click the '+' button to add a new card. Choose from card types: Text (Heading, Subheading, Paragraph), Image, Video, Embed, Photo Collage, Comparison, etc. For each card, you can upload files from your device, insert from OneDrive, or paste a URL for web content. The card is added to the timeline in the order you insert it. You can reorder cards by dragging them.

3

Apply a Design Remix

Click the 'Design' tab at the top. Sway automatically generates a set of 'Remix' options—different layout and style combinations. You can cycle through these by clicking the 'Remix' button. Each remix changes the position, size, color scheme, and typography of your cards. If you want a specific style, you can manually adjust the 'Style' (e.g., Classic, Modern) and 'Color' palette. The remix engine uses CSS and JavaScript to apply responsive layout rules.

4

Preview and Adjust

Click the 'Play' button (triangle icon) to preview your Sway as a viewer would see it. Check how it looks on different screen sizes by resizing your browser window or using the mobile preview option. If elements look out of order or poorly placed, go back to the Storyline and adjust card order, split long text into multiple cards, or change image emphasis (the 'Focus Points' feature lets you define which part of an image is most important).

5

Share the Sway

Click the 'Share' button in the top right. You can generate a link to share via email, social media, or embed code. Set permissions: 'Just me' (only you can view), 'People I choose' (specific individuals via email), 'Anyone with the link' (public). Optionally, set a password or expiration date. Copy the link or embed code and distribute. The Sway is now live and accessible via that link.

What This Looks Like on the Job

In a typical enterprise, Sway is used for internal newsletters, project status reports, training materials, and event recaps. For example, a marketing team might create a monthly newsletter using Sway. They gather articles, images, and video clips from various team members, then import them into Sway. The designer applies a brand-specific color scheme and font style, and adds embedded forms for feedback. The final Sway is shared via a link in an email, and employees can read it on any device. The team uses Sway's analytics to see how many people viewed the newsletter and how long they spent on each section.

Another common scenario is an IT department creating a 'new employee onboarding' guide. They use Sway to combine text instructions, welcome videos from executives, and links to resources. The guide is designed to be self-paced, so new hires can access it from their phones or laptops. The IT team sets an expiration date on the Sway so that after 90 days, the link becomes invalid, ensuring that only current employees have access.

A third scenario: a sales team creates a product demo Sway for a client. They include product images, comparison tables, and a video testimonial. They share the Sway with the client via a password-protected link. After the sales call, they check analytics to see which sections the client spent the most time on, helping them tailor follow-up discussions.

Common issues in production: Users often forget that Sway does not support real-time co-authoring, so multiple people editing at the same time can cause conflicts. Also, embedding large videos can lead to slow loading times; it's recommended to use compressed videos or embed from Stream. Another pitfall: when exporting to PDF, complex layouts (like photo collages) may not render correctly, so users should always preview the PDF before distributing. Administrators might need to enable Sway in the admin center if it is blocked by default, which can cause confusion when users report they cannot access it.

How MS-900 Actually Tests This

The MS-900 exam tests Sway under objective 2.4 'Describe productivity solutions of Microsoft 365'. Questions typically focus on identifying the correct tool for a given scenario, comparing Sway to PowerPoint, and understanding licensing requirements.

Most common wrong answers: 1. 'Sway is a replacement for PowerPoint' – Sway is complementary, not a replacement. PowerPoint is for live presentations; Sway is for self-paced, interactive content. 2. 'Sway requires a desktop client' – Sway is primarily a web app; there is no desktop client for Windows or Mac. 3. 'Sway supports real-time co-authoring' – It does not; co-authoring is available in Word, Excel, and PowerPoint, but not Sway. 4. 'Sway is available in all Microsoft 365 plans' – It is not included in Microsoft 365 F1, F3, or some Kiosk plans. Also, free Microsoft accounts have limited features.

Specific numbers and terms: - Sway file size limit: 500 MB. - PDF export page limit: 100 pages. - Free account storage limit: 2 GB. - Password protection and expiration: only with paid subscriptions. - Sway is available on the web and mobile (iOS/Android), but not as a desktop app.

Edge cases: - A question might ask which tool to use for a 'live, interactive presentation with speaker notes' – answer is PowerPoint, not Sway. - A question might ask about sharing a presentation externally with a password – Sway supports this, PowerPoint requires third-party tools or OneDrive sharing with password (if using Microsoft 365). - A question might ask about embedding a YouTube video – both Sway and PowerPoint can do this, but Sway makes it easier via the embed card.

How to eliminate wrong answers: If the scenario mentions 'real-time collaboration', eliminate Sway. If it mentions 'offline desktop editing', eliminate Sway. If it mentions 'slide transitions and animations', Sway has limited options, so PowerPoint is likely correct. If the scenario is about a 'self-paced, device-adaptive report', Sway is the best choice.

Key Takeaways

Sway is a web-based storytelling app for creating interactive, responsive presentations, reports, and newsletters.

Sway uses a card-based content model and automated design remix to handle layout.

Sway is included in most Microsoft 365 plans except F1, F3, and some Kiosk plans.

Sway does not support real-time co-authoring; it is single-user editing.

Sway cannot export to PowerPoint; only PDF export (up to 100 pages) is available.

Sway file size limit is 500 MB; free accounts have a 2 GB storage limit.

Password protection and expiration dates are available only with paid subscriptions.

Sway is complementary to PowerPoint, not a replacement.

Sway is accessible via web and mobile apps; no desktop client exists.

On the MS-900 exam, identify Sway for scenarios requiring a quick, device-adaptive, interactive presentation.

Easy to Mix Up

These come up on the exam all the time. Here's how to tell them apart.

Microsoft Sway

Scroll-based, single canvas layout.

Automated design remix; minimal manual formatting.

Responsive design adapts to any screen size.

Best for self-paced viewing on any device.

No presenter view or speaker notes.

Microsoft PowerPoint

Slide-based, fixed canvas layout.

Full manual control over design and animations.

Designed for fixed aspect ratios (e.g., 16:9).

Best for live presentations with speaker notes.

Includes presenter view and speaker notes.

Watch Out for These

Mistake

Sway is a replacement for PowerPoint.

Correct

Sway and PowerPoint serve different purposes. PowerPoint is for live, slide-based presentations with speaker notes and transitions. Sway is for self-paced, scroll-based, interactive content that adapts to any device. They are complementary, not interchangeable.

Mistake

Sway requires a desktop client to create presentations.

Correct

Sway is primarily a web app (sway.office.com). There is no desktop client for Windows or Mac. A mobile app exists for iOS and Android, but the full editing experience is online.

Mistake

Sway supports real-time co-authoring like Word or PowerPoint.

Correct

Sway does not support real-time co-authoring. While multiple users can edit a Sway if given edit permissions, changes are not synced in real-time and can lead to conflicts.

Mistake

Sway is available in all Microsoft 365 plans.

Correct

Sway is not included in Microsoft 365 F1, F3, or some Kiosk plans. It is included in Education, Enterprise (E1, E3, E5), Business (Basic, Standard, Premium), and personal plans. Free Microsoft accounts have limited features.

Mistake

Sway presentations can be exported to PowerPoint format.

Correct

Sway cannot export to PowerPoint. The only export option is PDF (up to 100 pages). To get a PowerPoint version, you would need to recreate the content manually.

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Frequently Asked Questions

Is Sway free to use?

Yes, Sway is free with a Microsoft account, but with limitations: 2 GB storage, no password protection, and no expiration dates. Full features require a paid Microsoft 365 subscription (e.g., Business Basic, Enterprise E1, Education).

Can I use Sway offline?

Limited offline editing is available on the Sway mobile app for iOS and Android. You can edit existing Sways offline, but changes sync when you reconnect. The web app requires an internet connection.

How do I share a Sway with others?

Click 'Share' in the top right. You can generate a link with permissions: 'Just me', 'People I choose' (specific email addresses), or 'Anyone with the link'. Optionally, set a password or expiration date. Copy the link and distribute.

Can I embed a Sway in a website?

Yes. When sharing, choose 'Embed' and copy the provided HTML iframe code. Paste it into your website's HTML. The embedded Sway will display inline and be interactive.

Does Sway support real-time collaboration?

No. Sway does not support real-time co-authoring. While multiple users can have edit permissions, changes are not synced in real-time. It is best for single-author scenarios.

Can I convert a PowerPoint to Sway?

There is no direct conversion tool. You can manually copy content from PowerPoint slides into Sway cards, but the layout will be different due to the responsive nature of Sway.

What are the system requirements for Sway?

Sway is a web app, so it requires a modern browser (Edge, Chrome, Firefox, Safari) with JavaScript enabled. For the mobile app, iOS 12+ or Android 6+ is required. No desktop client is available.

Terms Worth Knowing

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