CLCOR ON Premises Call Control Practice Test 6 — 15 Questions

Question 1

When using 'Call Pickup', how does a user pick up a call that is ringing on another phone in the same pickup group?

Accepted Answer

By pressing the 'Pickup' softkey.. Users initiate a call pickup by pressing the 'Pickup' softkey, which is configured on their phone button template.

Answer

By dialing the target phone extension.

Answer

By selecting 'Hold' on their own line.

Answer

By accessing the CUCM web interface.

Question 2

You need to ensure that an encrypted call is established between two phones. Which component must be properly configured for 'Mixed Mode' to support secure media (SRTP)?

Accepted Answer

CTL File / ITL File. To support SRTP, the CUCM must be in 'Mixed Mode', which is typically enabled via the 'utils ctl update' or 'utils security set' CLI commands.

Answer

SIP Trunk Security Profile

Answer

Application Dial Rules

Answer

Device Pool Security

Question 3

You want to implement 'Presence' so users can see the status of other users. Which service must be running on the IM and Presence server?

Accepted Answer

Cisco Presence Engine. The 'Cisco Presence Engine' service is the core service that processes and updates presence states.

Answer

Cisco SIP Proxy

Answer

Cisco XCP Router

Answer

Cisco TFTP

Question 4

When adding a new phone, what is the 'Device Name' parameter based on by default?

Accepted Answer

The MAC address of the phone.. The device name is derived from the MAC address of the phone in the format 'SEP' followed by the MAC address.

Answer

The device pool name.

Answer

The extension number.

Answer

The user ID.

Question 5

You have a requirement to play a custom announcement when a call is placed on hold. Where do you configure this?

Accepted Answer

Music on Hold Audio Source.. Custom hold music is managed via 'Music on Hold (MoH) Server' settings and 'Audio Source' files uploaded to the CUCM.

Answer

Device Pool configuration.

Answer

Route Group configuration.

Answer

SIP Profile.

Question 6

A user is unable to use their 'Speed Dial' button. What is the first thing you should verify?

Accepted Answer

The Phone Button Template.. Speed dials are assigned to specific buttons or configured via the User Options page; checking the 'Phone Button Template' is the first step in troubleshooting the button assignment.

Answer

The device pool.

Answer

The user's password.

Answer

The DN's partition.

Question 7

Which TWO actions are required to successfully add a new media resource, such as a Conference Bridge, to CUCM?

Accepted Answer

Configure the Conference Bridge in the Device menu.. Adding a conference bridge requires both registering the device (or configuring the software bridge) and adding it to a Media Resource Group (MRG) for it to be usable.

Answer

Enable Cisco TFTP.

Answer

Restart the IP phones.

Answer

Update the Region codec.

Question 8

Which TWO settings in the SIP Profile are crucial for interworking with a PSTN gateway that does not support PRACK?

Accepted Answer

Enable Early Offer. If a gateway doesn't support PRACK, the SIP Profile must be configured to disable it or ensure the CUCM handles the reliability requirement locally.

Answer

Set the Device Pool to 'None'.

Answer

Use H.323 for the trunk.

Answer

Increase the Keepalive interval.

Question 9

Which THREE steps are involved in the 'Cisco Unified Communications Manager' disaster recovery process?

Accepted Answer

Perform a full system backup using DRS.. DRS (Disaster Recovery System) requires a backup, a clean install of the same version, and a restore operation.

Answer

Delete the existing TFTP files.

Answer

Run the 'utils dbreplication reset' command.

Question 10

Which TWO features are managed by the 'Cisco Unified Serviceability' tool?

Accepted Answer

Alarm and Trace configuration. Serviceability is used for service status and alarm management in the cluster.

Answer

IP Phone registration.

Answer

Bulk phone import.

Answer

User password reset.

Question 11

Which THREE components are part of the CUCM redundancy architecture?

Accepted Answer

Cisco Unified CM Group. Redundancy in CUCM is built on node groups, failover lists, and the publisher/subscriber model.

Answer

The TFTP service.

Answer

Cisco Unity Connection.

Question 12

Which THREE parameters are affected when you change the 'Location' of a device?

Accepted Answer

Video bandwidth limits. Location changes directly impact bandwidth reservation, call admission control, and inter-site call quality.

Answer

The phone's directory number.

Answer

The phone's display language.

Question 13

Which THREE types of media resources can be managed by an MRGL?

Accepted Answer

Transcoder. Common media resources include music on hold, conference bridges, and transcoders, all of which are managed via MRGs and MRGLs.

Answer

Cisco Unity Connection.

Answer

SIP Trunk.

Question 14

Which TWO actions help secure the communication between the CUCM and the IP phones?

Accepted Answer

Install the ITL/CTL security file on the phone.. Securing phone communication involves both the certificate-based trust (ITL/CTL) and the configuration of encrypted profiles.

Answer

Configure a static IP address.

Answer

Disable HTTP access.

Answer

Change the phone's MAC address.

Question 15

Which TWO items are required to configure an 'Application Dial Rule'?

Accepted Answer

Number to match. Application Dial Rules require a pattern match and a target string to transform numbers for directory lookups or click-to-call.

Answer

Partition assigned to the pattern.

Answer

A SIP security profile.

Answer

A hardware transcoder.