A CUCM administrator is configuring a SIP trunk for a new ITSP. Which THREE actions must be performed to ensure proper inbound call routing from the provider?
An administrator needs to ensure that internal calls between two sites are routed over an MTP-required SIP trunk, but the calls are failing due to codec mismatch. Which CUCM service parameter setting should be verified to allow the MTP to be inserted?
A user reports that calls to an external PSTN number are failing. The trace shows a '403 Forbidden' response from the provider. Where in CUCM should the administrator investigate the outbound calling search space (CSS) settings?
You are configuring a new location-based CAC policy in CUCM. You need to ensure that calls between two specific locations are restricted based on available bandwidth. Where must you configure the location relationship to define the audio bandwidth limit?
An administrator is configuring a new SIP trunk between CUCM and a CUBE. To ensure that CUCM correctly handles mid-call signaling updates such as hold/resume, which parameter in the SIP Profile should be verified?
You are troubleshooting a one-way audio issue on calls routed through a specific region. Which setting in the Region configuration specifically controls the codec used between two locations?
Which component in CUCM is responsible for providing the necessary resources for conference calls, such as hardware or software-based conference bridges?
You are implementing a SIP trunk to the PSTN. The carrier requires the 'Diversion' header for call forwarding scenarios. Where in CUCM do you configure this?
You are configuring a URI-based dial plan in CUCM 14. You have successfully enabled 'Allow Proxying of Requests' on the SIP Trunk Security Profile. What is the next mandatory configuration step to ensure the CUCM can correctly route incoming calls based on the Request-URI?
You have a cluster with two nodes. You need to verify the database replication status between the publisher and the subscriber. Which CLI command is the correct choice?
You are configuring a SIP trunk for a third-party gateway. The gateway requires the 'Diversion' header to be sent for call forwarding. Which setting on the SIP Profile enables this?
You need to ensure that an encrypted call is established between two phones. Which component must be properly configured for 'Mixed Mode' to support secure media (SRTP)?
A collaboration engineer is configuring a new Cisco Unified Communications Manager (CUCM) cluster with a SIP trunk to a Cisco Unified Border Element (CUBE) for PSTN connectivity. The engineer needs to ensure that outbound calls to the PSTN are routed correctly and that the calling party number is presented as the main office number for all calls. Which two configurations are required on the SIP trunk to achieve this? (Choose two.)
A network administrator is setting up a new Cisco Unified Communications Manager (CUCM) cluster and needs to configure a route pattern to allow users to dial external numbers. The administrator wants to ensure that when a user dials a 10-digit number, the call is routed to the PSTN gateway. Which configuration element must be referenced by the route pattern to direct the call to the gateway?
A collaboration engineer is diagnosing why an inbound PSTN call to a DID fails. The Cisco Unified Communications Manager (CUCM) gateway receives the call and sends it to CUCM via a SIP trunk. The gateway's incoming called-number is 5551234. The CUCM route pattern configured for inbound calls is 5551234 with a gateway/route list pointing to the correct trunk. However, the call fails with '404 Not Found'. Which configuration element should the engineer verify first?
A company has a centralized CUCM cluster with a single Route Group containing two SIP trunks to the same ITSP. The administrator wants outbound PSTN calls to be distributed across both trunks while preventing any single trunk from being overwhelmed. Which Route Group distribution algorithm should be selected?
You are designing a Cisco Unified CM dial plan that must support both internal 4-digit dialing and external PSTN dialing with a 9 access code. You need to ensure that when a user dials 9 followed by an external number, the 9 is discarded and the call is routed to the appropriate gateway. Which two configuration elements must be used together to achieve this? (Choose two.)
An administrator is configuring a SIP trunk to an ITSP that requires inbound calls to be matched to a specific SIP trunk based on the calling number and the destination number. The ITSP sends calls with a From header containing the PSTN number and a Request-URI containing the DID. Which CUCM configuration element allows the administrator to match inbound SIP requests to a specific SIP trunk using these headers?
A collaboration engineer is deploying a new CUCM cluster with a single publisher and two subscribers. The engineer must configure a Device Pool for IP phones in a branch office that will use a local gateway for PSTN access. Which two settings are configured directly within the Device Pool to support this branch deployment? (Choose two.)
A collaboration administrator is configuring a new SIP trunk to a Cisco Unified Border Element (CUBE) for outbound PSTN calls. Which two actions are required on the CUCM SIP trunk to ensure that calls are routed correctly to CUBE? (Choose two.)
A user's phone is registered to CUCM and has a shared line appearance with another user. When the user presses the shared line button, the phone displays 'Not Ready' instead of placing a call. The administrator checks the DN configuration and sees that the Maximum Number of Calls and Busy Trigger values are set to the defaults. Which action will allow the line to place an outbound call?
A user dials 5551234 from an IP Phone registered to Cisco Unified CM. The administrator has configured a translation pattern of 555XXXX with the called party transformation mask 91XXXXXXXXXX applied in the internal calling search space. What will be sent to the PSTN gateway?
A Cisco Unified CM cluster has a route pattern of 9.@ with the 'Provide Outside Dial Tone' check box selected. A user dials 9, hears outside dial tone, then dials 14085551212. Which digit analysis behavior occurs?
An administrator is configuring a Cisco Unified CM route group to provide redundancy for outbound PSTN calls. The route group contains two gateways: GW1 and GW2. Which two statements about the route group configuration are true? (Choose two.)
A user reports that their calls are failing when they roam to a different physical office site. You observe that the device is registered to the primary CUCM cluster but the Location-based CAC is blocking the call. What is the most likely cause?
You are troubleshooting a scenario where internal calls between two offices are using the G.711 codec, but you want them to use G.729 to save bandwidth. Where should you change the codec setting?
When designing a redundant CUCM deployment, which mechanism ensures that if a primary subscriber fails, phones automatically register to a secondary subscriber?
You need to prevent certain internal users from making international calls while allowing them to dial local numbers. What is the most efficient way to implement this in CUCM?
You are implementing a centralized dial plan. You have multiple sites, each with local PSTN gateways. How can you ensure that an emergency call from a specific site is always routed to the local PSTN gateway of that site?
A user complains that they cannot see the 'Transfer' softkey on their phone during an active call. Where is the most appropriate place to check the softkey configuration?
You are integrating an external voicemail system with CUCM. Which object is used to define the dialable number that users call to reach their voicemail box?
You are migrating a legacy PBX to CUCM. You need to normalize incoming caller IDs from the PSTN to E.164 format. Which tool is best suited for this at the gateway level?
A branch office has a limited bandwidth link. You need to ensure that no more than 5 calls can be made across the WAN at once. What should you configure?
You have a cluster with multiple nodes. You want to ensure that phones in the 'New York' office prioritize registration to a 'New York' subscriber. How do you implement this?
You are designing a dial plan with a centralized PSTN egress. What must you configure to ensure that local extensions can be dialed directly across sites?
A user reports that they cannot hold an active call when the Media Resource Group List (MRGL) is configured with a specific Transcoder. The CUCM trace shows 'Allocation Failure'. What is the most likely cause?
You are troubleshooting a scenario where internal calls between two sites are failing. The call fails immediately when dialed. What is the most effective way to verify that the Calling Search Space (CSS) has access to the destination partition?
You need to implement redundancy for a remote site using Survivable Remote Site Telephony (SRST). Which parameter in the Device Pool ensures that the phones fail over to the local router during a CUCM WAN outage?
You are implementing a 'Call Hunt' sequence. You want to ensure that if no agent answers within 20 seconds, the call moves to the next member in the list. Which configuration object manages this timer?
An administrator needs to restrict a group of phones from making long-distance calls. Which component of the CUCM dial plan should be modified to achieve this while maintaining internal dialing?
A Cisco Unified Communications Manager cluster is using a SIP trunk to an ITSP. The ITSP sends calls to the enterprise with a +1 prefix, but the enterprise dial plan uses 10-digit numbers without the country code. You need to strip the +1 from the incoming calling and called numbers before they are presented to the dial plan. Where should you configure this translation?
A user reports that when they dial an internal extension, they hear a fast busy tone. The administrator checks the CUCM configuration and finds that the user's phone is registered and the dialed extension exists. Which CUCM component is responsible for determining that the dialed digits are a valid internal extension and routing the call?
A Cisco Unified Communications Manager (CUCM) cluster is configured with a SIP trunk to a Cisco Unified Border Element (CUBE) for PSTN connectivity. Users report that outbound calls to a specific area code fail, but all other calls succeed. The CUCM route pattern for that area code is configured with a route list that includes the SIP trunk. The CUBE shows that it receives the INVITE but rejects it with a 488 Not Acceptable Here. Which CUCM configuration should be checked first to resolve this issue?
A Cisco Unified Communications Manager (CUCM) administrator is configuring a new phone for a user. The user needs to be able to dial internal extensions, local PSTN numbers, and international numbers. The administrator has created a device pool, a line, and a directory number. Which additional configuration is required to allow the phone to place calls to the PSTN?
A user's Cisco IP Phone 8841 is registered to Cisco Unified Communications Manager but cannot place calls to any internal or external numbers. The phone displays 'Registration Complete' but every call attempt results in a fast busy tone. Which configuration element is most likely missing or misconfigured for this phone?
A Cisco Unified CM cluster is configured with a SIP trunk to a Cisco Unified Border Element (CUBE). Calls from the PSTN arrive at CUBE and are sent to CUCM. The ITSP requires that the From header contain the original calling number in E.164 format, but CUCM is sending it in a 10-digit national format. You need to ensure the From header is rewritten to include the +1 prefix. Which configuration on CUCM will accomplish this?
You have configured a Cisco Unified CM Route List with two Route Groups: one containing a SIP trunk to Provider A and another containing a SIP trunk to Provider B. You want calls to be attempted to Provider A first, and only if that fails, to Provider B. Which Route List configuration ensures this behavior?
A user dials a number that matches a route pattern configured with the 'Urgent Priority' check box selected. What is the effect of this setting on the dialing behavior?
A user reports that when they dial an internal extension, they hear a fast busy tone. The administrator checks the dialed number and confirms it exists in the CUCM database. Which configuration element should the administrator verify first to resolve the fast busy tone?
A collaboration engineer is implementing a dial plan that requires all calls to emergency services (911) to be routed over a specific SIP trunk to a dedicated PSAP gateway, regardless of the calling device's location. Which CUCM configuration element should be used to ensure this routing?
An administrator configures a Translation Pattern of 9XXX in partition INTERNAL_PT with Calling Search Space ROUTE_CSS. A user in partition USER_PT with CSS ROUTE_CSS dials 8001. The Translation Pattern is fully matched, and its Called Party Transformation CSS is set to TRANSFORM_CSS. Which calling search space is used to search for the final translated pattern after the digit transformation is applied?
A Cisco Unified CM administrator is troubleshooting a call that fails with a 'No Route to Destination' cause code. The called number is 2001, which is an internal extension on a remote cluster. The local cluster has a SIP trunk to the remote cluster and a route pattern of 2XXX pointing to that trunk. The SIP trunk is up, but the call fails. What is the most likely cause?